Shellie Hendren, MSN, FNP-BC

SFMP May Medical Group

Shellie Hendren headshot

SFMP May Medical Group

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Location

99 Doctors Dr., Suite 700
Munford, TN 38058
Phone: (901) 837-7200

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Hours:

Monday - Friday:
8:00am to 5:00pm
Saturday 8:00am to 12:00pm

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
246 Ratings
220 Comments

Education

  • Graduate: Master of Science in Nursing, Mississippi University for Women
  • Undergraduate: Bachelor of Science in Nursing, University of Memphis
  • Associates of Applied Science: Dyersburg State Community College

About The Provider

Shellie Hendren is a Board Certified Family Nurse Practitioner through the American Nurses Credentialing Center. She began her nursing career in 1992 as a Registered Nurse. She has worked in numerous nursing roles prior to becoming a Nurse Practitioner including Critical Care nursing, Emergency nursing, Home Health and Hospice nursing, School nursing as well as Nursing Administration. She has been practicing as a Nurse Practitioner for the last 10 years, 8 of which have been serving patients in Tipton County. In her spare time, she loves spending time with her family and attending numerous sporting and dance events.

Special Interests

Information coming soon!

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.9
Provider explained things clearly
4.9
Provider included you in decisions
4.9
Patients' confidence in CP
4.9
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Apr 28, 2021
great visit
Apr 28, 2021
good
Apr 28, 2021
good
Apr 28, 2021
great
Apr 28, 2021
good
Apr 28, 2021
good
Apr 23, 2021
had trouble changing my phone number in tenet
Apr 23, 2021
felt very comfortable with the nurse assistant. she was very confident
Apr 22, 2021
Shelly Hendren was very caring and listened closely. really liked her. was my first time seeing her and will be glad to see her again.
Apr 22, 2021
Love this clinic.
Apr 22, 2021
was a walk-in patient and was seen very quickly given I didn't have an appointment.
Apr 20, 2021
Pleasant
Apr 20, 2021
very pleasant
Apr 20, 2021
listened well explained treatment planvery pleasant
Apr 20, 2021
all good
Apr 20, 2021
one of the best Dr visits I've ever had the pleasure of. Actually looking forward to the next one
Apr 20, 2021
very nice people. they were indepth about everything and listened to me
Apr 20, 2021
they were amazing!
Apr 20, 2021
very good experience
Apr 20, 2021
for a drs office they were great
Apr 20, 2021
very good
Apr 20, 2021
I had a 10:15 appt. I arrived on time, checked in and took a seat in the waiting room. I sat there for awhile and then another woman came in and checked in. She had a 10:45 appt. with the same provider and she didn't wait very long at all and was taken back to a room and it was after 11am before I was taken to a room.
Apr 19, 2021
Very professional and caring attitude.
Apr 15, 2021
they are always very caring.
Apr 14, 2021
Shellie is the best Doctor, I've been seeing her for years and I would not change.
Apr 12, 2021
The only reason it took 15 minutes was because a patient in the next room was having a heart attack.
Apr 11, 2021
the only reason i had to wait so long in the exam room is because some had a heart attack there.
Apr 8, 2021
outstanding employees
Apr 8, 2021
Shellie is very caring and through. I have confidence in her as my provider.
Apr 8, 2021
waiting time has improved
Apr 6, 2021
Entire staff is excellent. Friendly, positive, smilesKind, courteous, uniforms amazing.
Apr 6, 2021
very efficient
Apr 6, 2021
I have recommended many many people
Apr 6, 2021
gloves and masks used
Apr 6, 2021
very good service
Apr 6, 2021
Never a problem
Apr 4, 2021
We were with Dr Willis and upon her transfer we now see Dr Hendren and she was easy to talk to, understanding and my husband and I are satisfied that as Dr Willis, Shellie and us will be fine.
Apr 4, 2021
I really loved getting in and seeing my doctor and was out of the doctor's office no later than an hour!
Apr 2, 2021
excellent
Apr 2, 2021
excellent
Apr 2, 2021
excellent. shelly hendren is excellent
Apr 2, 2021
good
Apr 2, 2021
good
Apr 2, 2021
good
Apr 1, 2021
Shelley is the best nurse practitioner she is very thorough and takes time to listen to all my concerns
Apr 1, 2021
Always great with Shellie
Apr 1, 2021
Very attentive front desk personnel.
Mar 25, 2021
Excellent staff and attention to detail
Mar 21, 2021
I was a walk in no appointment. very fast service
Mar 21, 2021
my first time with DR. Hendren 5 STARS from me
Mar 21, 2021
only thing slow with registering was me
Mar 19, 2021
Best care provider I have had in 15 years. She is the best
Mar 15, 2021
SHELLIE IS VERY ATTENTIVE AND REALLY CARES ABOUT HER PATIENTS
Mar 12, 2021
nurse is very nice and dr sheltie very good job .
Mar 12, 2021
great job
Mar 12, 2021
all great
Mar 12, 2021
all great
Mar 12, 2021
great
Mar 12, 2021
all was great
Mar 12, 2021
very efficient staff
Mar 12, 2021
talked to me about dr Willis leaving. which is hard after being with her so long. assured me she had reviewed my records and if there was anything that would help us through smooth transition just let her know. she went over changes in my labs from six days ago. and. compared them and told me what could do to improve scores.
Mar 12, 2021
good
Mar 12, 2021
good
Mar 12, 2021
good
Mar 12, 2021
good
Mar 12, 2021
good
Mar 11, 2021
The doctor office is Great
Mar 11, 2021
Great
Mar 11, 2021
everything was Great
Mar 11, 2021
Shellie is the reason I return to May Medical
Mar 11, 2021
I was a walk-in and the check-in process was digital but very long
Mar 8, 2021
after checking in via web site I had to call because they never called me waiting in call 10 min after appointment time and checked in 45 min earlier
Mar 7, 2021
A good job
Feb 26, 2021
really. good
Feb 26, 2021
never one bad time also works me in if something comes up
Feb 26, 2021
1. Having a chance to recheck basic info online before my visit and submit it is very good. The web page tells me that will speed up the check-in process. 2. Now, if I may be a bit critical about something else. I'm 75 and just retired from teaching engineering at the University of Memphis for a lot of years. I don't like paperwork...never have. This is a suggestion for your older patients who are on Medicare like myself. I understand completely that Medicare wants the very best for me as do your personnel. Everyone at May Medical is great as far as I'm concerned. My heartburn is with the present process with the Medicare yearly patient information input. I understand all the questions asked on those 5, 6, or 7 pages. What would be nice is for someone to put those pages on the web so that us old patients can go online 3 or 4 days before our appointment and complete the questions with radio button choice answers and then submit it. That fixes two things...1) the doctor has access to it days before we show up. 2) I'm not sitting in the front reception area trying to fill out questions about medications, doctors and specialists I've seen in the last year, trying to remember all of that and put it down on a piece of paper that happens to be the seventh copy of the fifth copy through a copy machine that needs cleaning. I don't mean to be negative here, just trying to be informative. I'm sure if I could complete that intake form online and submit it days early, it would probably increase the attitude of your front desk personnel also. Hope this makes sense.
Feb 26, 2021
I have great people taking care of me!
Feb 26, 2021
Shellie is great because she cares!
Feb 26, 2021
All good.
Feb 26, 2021
It would be really nice to have the Medicare intake form online as I mentioned on the previous page. It would be wonderful to be able to walk into a yearly appointment and have the front desk associate thank me for completing all my forms online. I'm sure that would make him/her very happy to not have to listen to someone complain about the paperwork. Just a suggestion. If you have any questions, feel free to call me. You have my cell number if any of this doesn't make sense.
Feb 26, 2021
I stated on page 1 that I only waited 6 minutes to be seen. That was because Cassie called me and offered to help me fill out all of the Medicare paperwork. If she hadn't called me back, I'd probably still be filling it out! That's for the 'Fair 3' listed above.
Feb 26, 2021
The only thing which was a problem for me, was I checked in through the portal and filled out all my paperwork for check-in, but upon reporting I was told that I would need to fill out paperwork again.
Feb 26, 2021
Ms. Cassie is awesome!
Feb 26, 2021
Ms. Shellie is awesome as well!
Feb 26, 2021
My only concern was that after I was seen by Shellie Hendren, I had to wait on labs for over 30 minutes.
Feb 18, 2021
I checked in, was handed the form to complete, told to wait in my car. As soon as I sat down in my car, I was called to come in. VERY quick today! Hardly waited at all once in the exam room. Things went so smoothly and quickly!
Feb 18, 2021
Nurse was the ultimate professional. She called back with the answer to a question I had about a referral.
Feb 18, 2021
Shellie's the greatest! We had a great conversation about supplements to help prevent COVID and the science behind them. Definitely the best provider I've had since Dr. Mogerman at Kaiser Hospital in San Francisco when I was a kid!
Feb 6, 2021
Everyone is always very friendly.
Feb 6, 2021
Shellie Hendren was very understanding of my feelings when she found out that l just lost my 49 year old son to Covid 19. As l was leaving she told me and her staff if l needed ANYTHING or needed to see her just let her or her staff know ASAP.
Feb 3, 2021
shellie was pleasant to talk to and comfortable to talk with meeting her the first time made a easy visit for me helped me out with paperwork also
Feb 3, 2021
I would give them straightA
Feb 3, 2021
great visit
Feb 1, 2021
Everyone was very nice at this visit.
Feb 1, 2021
Shellie's nurse is always very attentive and sweet.
Feb 1, 2021
I was in and out quickly.
Feb 1, 2021
they were great
Feb 1, 2021
pretty good
Feb 1, 2021
great
Feb 1, 2021
great
Feb 1, 2021
great
Feb 1, 2021
all right
Jan 29, 2021
registration staff are very polite and professional.
Jan 29, 2021
the nurse was very friendly, attentive and professional
Jan 29, 2021
my first time seeing Ms Hendren and I am extremely pleased. she is a good listener and very professional. glad I am in her care now.
Jan 24, 2021
emails I receive are blocked by Norton from opening website, identifies as suspect website
Jan 23, 2021
Love Shellie
Jan 22, 2021
very good clinic and excellent staff
Jan 22, 2021
all excellent
Jan 22, 2021
Shellie is an excellent provider
Jan 22, 2021
hardly no waiting time from start to finish
Jan 21, 2021
I love Ms Shellie Herndon. She is wonderful! very helpful, nice, and great. now don't like the tech that draws your blood. Had to go back on the 21st Jan because he couldn't get my blood the first time. Never had that probably before he came there. Need to always use the butterfly because my veins roll after having cancer. Everything else was great.
Jan 21, 2021
Great service!!
Jan 21, 2021
Not the tech that does blood work
Jan 21, 2021
Second trip back (21st Jan). was 25 minutes waiting time from the time I checked in(800)
Jan 9, 2021
Staff is so kind & very helpful.
Jan 9, 2021
So kind and compassionate
Jan 9, 2021
Shellie is so thorough and empathetic, best provider I have ever seen!
Jan 9, 2021
I felt very safe and confident in the way they are protecting patients during COVID.
Jan 9, 2021
Everyone there, from check in to check out and everything in between was a blessing.
Jan 9, 2021
Wonderful experience
Dec 19, 2020
it was good
Dec 16, 2020
I appreciate telehealth appointments. I'm staying in due to covid germs.
Dec 16, 2020
I recently recommended May Medical to older gentleman and he has already had one appointment.
Dec 16, 2020
I've been a patient of Shellie Hendren for 7 years
Dec 14, 2020
thank You
Dec 14, 2020
heroes
Dec 14, 2020
Stay Safe! thank you for caring for me and your patiences
Dec 14, 2020
than you for the good you are doing.
Dec 11, 2020
SHELLIE ALWAYS EXPLAINS MY PROBLEMS AND TREATMENT OPTIONS!
Dec 10, 2020
the people that work here are the best.one of the main reasons I continue to use the clinic.
Dec 4, 2020
Everyone was courteous and helpful
Nov 27, 2020
My experience was great. Everything was done professionally.
Nov 27, 2020
Shellie has been my primary care provider for years. She's always caring and understanding.
Nov 27, 2020
I wasn't actually informed on a wait time, just told the nurse would call my phone when she was ready.
Nov 27, 2020
absolutely love dealing with Shelle.
Nov 20, 2020
everyone with masks, felt safe going in
Nov 20, 2020
overall not bad
Nov 1, 2020
I have been a patient at this facility for many years. After a bit of transition confusion everything is back on track and great. love the staff. Shellie Hendren and her nursing staff are a true asset to the practice.
Nov 1, 2020
Shellie Hendren in very thorough. She listens attentively.
Nov 1, 2020
I appreciate the concern for safety of patients and staff. Waiting in my car is actually a great experience. Waited literally no more than 10 minutes.
Oct 30, 2020
great
Oct 24, 2020
No appointment, walk in. Staff was courteous and wait time was minimal
Oct 9, 2020
Shellie is superb! She's kept me on track physically and mentally for quite some time. I'm not great at describing symptoms when I have a health issue, but Shellie listens with intent, asks appropriate questions and sorts me out. Highly recommended!
Oct 8, 2020
Shellie is the best of the best! I drive 40 minutes to see her because she is that caring and that good at what she does!
Oct 8, 2020
would recommend Shellie Henderon to any and everyone!
Oct 2, 2020
the were very nice
Oct 2, 2020
Mrs. Hendren was outstanding. Before my provider didn't really listen to my needs or wants . my appointments were in an out. I was really impressed with the level of care and concerns I given by her.
Sep 27, 2020
I have never had a bad experience here!
Sep 27, 2020
Cassie is an amazing nurse! She has always been very personable.
Sep 27, 2020
Dr. Shellie celebrated my wins as far as lifestyle changes. She is so encouraging and helpful.
Sep 26, 2020
I'm happy to have good place and close to my home and very nice people
Sep 26, 2020
I'm very happy to have very nice nurse too
Sep 26, 2020
good
Sep 26, 2020
good
Sep 26, 2020
good
Sep 26, 2020
very good
Sep 24, 2020
very goid
Sep 24, 2020
Shelly Hendren is the best
Sep 21, 2020
reception staff very friendly and prompt.
Sep 21, 2020
Ms. Shellie is top notch and I feel very comfortable with her care and all actions she takes. I have recommended her to so many people looking for good quality care. If she were to leave it would be a major hit for May Medical.
Sep 21, 2020
as a HIPPA security professional I monitor closely how my privacy is handled and this office and staff take great effort to protect my information.
Sep 21, 2020
I have been here for over 20 years and I have great confidence in this staff and health care providers.
Sep 16, 2020
Very confident in Shellie! We love Shellie.
Sep 14, 2020
luv those guys
Sep 14, 2020
luv luv Shelly
Sep 14, 2020
always godd
Sep 13, 2020
SHELLI HENDREN ALWAYS PROMPT AND ANSWERS MY CONCERNS
Sep 11, 2020
Outstanding as always ...
Sep 10, 2020
I was a walk-in appointment so ince I filled out the necessary paper work it only took about 20 minutes to get called back to a room. once in the room it took well over an hour to see the doctor, but that was of no fault of her own, their systems were down and their were multiple patients ahead of me. once she came in the room everything went smoothly, except the fact that she kept saying "You were trying" "If you aren't actively trying to prevent it then you were trying" referring to me saying that I was not trying to get pregnant when in fact I was mot trying to get pregnant but she didn't want to hear that part.
Sep 9, 2020
Dr Shellie is awsome. straight forward and gets to the problem. Her nurseCassie very caring and through.
Sep 9, 2020
she is great very caring
Sep 9, 2020
when she found out i was hospitalized last year she followed up with calls to my family. she really takes care of her patients. she should get a raise.
Sep 9, 2020
do not have any issues
Sep 6, 2020
I'm extremely pleased with all aspects of treatment I received.
Sep 6, 2020
100% Flawless care - every time I visit this clinic
Sep 6, 2020
Shellie Hendren is the best in my humble opinion. I'll see no one else
Sep 6, 2020
I my office Coworkers and I brag about how thorough Shellie is when treating patients. we always recommend her to anyone needing a personal physician but unfortunately her patient load may not allow her expand her clientele
Sep 5, 2020
the staff at clinic are very professional and very knowledgeable and courteous.
Sep 5, 2020
shellie's nurse was knowledgeable and showed concerned about me
Sep 5, 2020
Shellie is fantastic and really concerned about my care
Sep 5, 2020
after both were done with their part they washed hands and I was not concerned about cross contamination
Sep 5, 2020
it has always been great visits to clinic
Sep 5, 2020
my experience was great and the time was great
Sep 5, 2020
Good
Sep 5, 2020
Good
Sep 5, 2020
Good
Sep 5, 2020
Good
Sep 5, 2020
Good
Sep 5, 2020
Good
Sep 1, 2020
The staff is always courteous and friendly
Sep 1, 2020
Cassie is an awesome nurse!
Sep 1, 2020
Shellie Hendren is the Best!! I truly appreciate my patient/provider relationship with her! she truly cares about me!
Aug 23, 2020
I have always been treated respectively . Shellie cares about her patient and provides quality care.
Aug 14, 2020
friendly staff.
Aug 14, 2020
fantastic person. very helpful. the best!
Aug 13, 2020
the staff was very professional & took good care of me.
Aug 12, 2020
always a very good experience. I love Shellie
Aug 12, 2020
Cassie andShellie are the best team available. They always make me feel so loved.
Aug 12, 2020
The nurse assistant was real professional,concerned, and generous.
Aug 12, 2020
Good experience everything I go to the doctor.
Aug 9, 2020
Shelley is a great doctor. I've been seeing her about eight years. She's very personable. Love her.
Aug 8, 2020
I have been a patient for several years. Never had a scheduling issue or being seen.
Aug 8, 2020
very professional. asked pertinent questions and listened to my complaints of my health.
Aug 8, 2020
Shelly has been my doctor for many years. I have MS, my condition and symptoms change constantly. We have worked thu many situations together. And if the first approach to the problem didn't work, we try another. Always filling me in on pros or cons of treatment and usually providing several courses of treatment.
Aug 8, 2020
never a problem.
Aug 8, 2020
as described before.
Aug 8, 2020
as stated before.
Aug 6, 2020
Ms Cassie Bergeron was very thorough and concerned while getting all of my info.
Jul 30, 2020
I have always been satisfied with the staff
Jul 30, 2020
I have been seeing Shellie for many years and am very comfortable with her
Jul 22, 2020
Shelly hendren is great
Jul 22, 2020
always recommend shelly
Jul 22, 2020
Dr. Shellie has always been very attentive to what ever is going on with me. Her nurse is also very good. I appreciate someone who takes the time to listen.
Jul 17, 2020
Shellie was very attentive and made sure to Listen and explain everything that we discussed
Jul 16, 2020
Cassie is an awesome nurse, if only all nurses took the time and attention to ensure the patients comfort and care in such a timely fashion...
Jul 16, 2020
Shellie is great, wonderful bedside manner and definitely made sure I understood the pros and cons of my injury and the need to use the explicit care regiment offered
Jul 14, 2020
Shellie Hendren in a incredibly compassionate and caring care giver. Her demeanor, as well as her nurses, is beyond reproach and I highly recommend her to anyone who inquires about quality healthcare.
Jul 14, 2020
SHELLIE IS THE THE BEST WE HAVE EVER HAD
Jul 10, 2020
shellie tried to see me sooner then scheduled appointment time but I ended up waiting longer then she anticipated. still ok