Shellie Hendren, MSN, FNP-BC

SFMP May Medical Group

Shellie Hendren headshot

SFMP May Medical Group

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Location

99 Doctors Dr., Suite 700
Munford, TN 38058
Phone: (901) 837-7200

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Hours:

Monday - Friday:
8:00am to 5:00pm
Saturday 8:00am to 12:00pm

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
279 Ratings
241 Comments

Education

  • Graduate: Master of Science in Nursing, Mississippi University for Women
  • Undergraduate: Bachelor of Science in Nursing, University of Memphis
  • Associates of Applied Science: Dyersburg State Community College

About The Provider

Shellie Hendren is a Board Certified Family Nurse Practitioner through the American Nurses Credentialing Center. She began her nursing career in 1992 as a Registered Nurse. She has worked in numerous nursing roles prior to becoming a Nurse Practitioner including Critical Care nursing, Emergency nursing, Home Health and Hospice nursing, School nursing as well as Nursing Administration. She has been practicing as a Nurse Practitioner for the last 10 years, 8 of which have been serving patients in Tipton County. In her spare time, she loves spending time with her family and attending numerous sporting and dance events.

Special Interests

Information coming soon!

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.9
Provider explained things clearly
4.9
Provider included you in decisions
4.9
Patients' confidence in CP
4.9
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jul 30, 2021
Unsure of wait time. Estimate only.
Jul 30, 2021
Shellie Hendren is awesome. Have seen her for years. Takes time needed to asses.
Jul 30, 2021
It would be nice if hand sanitizer was readily available for use in waiting area and rooms.
Jul 21, 2021
Everyone is always very Sweet and helpful to me.
Jul 21, 2021
She was great
Jul 21, 2021
I love and trust Shelly Henderen
Jul 21, 2021
Everyone there are the best
Jul 21, 2021
I send everyone there
Jul 21, 2021
Always good.
Jul 21, 2021
Everyone there is usually very nice.
Jul 21, 2021
Dr. Hendren has always been great. She is usually the only one I see there.
Jul 21, 2021
This visit went very well. Hardly no wait times at all.
Jul 21, 2021
Shellie Hendren is such a great NP. She is very personable and easy to talk to. Her nurses were great as well.
Jul 17, 2021
I've been with Shellie Henfren ANPFor 8 years, since 2014
Jul 17, 2021
All good
Jul 17, 2021
Wonderful trustworthy staff
Jul 17, 2021
I do recommend
Jul 17, 2021
They work together in a marvelous way
Jul 8, 2021
My original appointment was canceled by the office. It was difficult to get another appointment in the timeframe I needed before my medication ran out.
Jul 8, 2021
First visit with Ms. Henderson and she was fantastic! She listened to me, didn't rush, and acted as she cared.
Jul 3, 2021
No problems encountered. I'm a long time patient and am very happy with the thorough treatment I've been provided by Ms. Hendren. I routinely recommend her to friends and coworkers
Jul 3, 2021
As far as I am concerned, I have the best primary care provider in Ms. Hendren. Zero complaints.
Jun 28, 2021
Quick check in and swift appointment. I really like the pre check in on line feature.
Jun 28, 2021
Shellie Hendren was great with the explanations and providing medications to treat my symptoms. Very friendly and concerned with treatment for my conditions.
Jun 26, 2021
I had completed my check in online prior to my arrival so check in was quick and easy.
Jun 26, 2021
I had the first appointment of the day so I didn't experience much of a wait time.
Jun 26, 2021
when sending info in mail, should be in envelope. it contains PII - medical info.
Jun 26, 2021
gone for years
Jun 25, 2021
very nice staff
Jun 21, 2021
I love these ladies in the front office. They are always super sweet and professional, they treat me with kindness and respect every time I am there.
Jun 21, 2021
She was a little abrupt at times, I'm guessing because it was busy and they were short on rooms.
Jun 21, 2021
Shellie Hendren is amazing!! My husband has been seen by her for years and she is my entire families go to provider. She is thorough, professional and she cares. She has an amazing bed side manner and I will continue to go to her. I recommend her to everyone.
Jun 21, 2021
It was busy, but I wanted to make sure to see Ms. Hendren, so I was willing to wait.
Jun 21, 2021
knowledgeable, caring physician
Jun 16, 2021
I have not had any problems with the office staff at all.
Jun 14, 2021
Would like evening hours as an option so I don't have to take leave to go to a medical appointment.
Jun 14, 2021
Shellie is a great medical provider! She listens to my concerns and works to find a resolution to my medical problems. She goes out of her way to find low-cost alternatives to medications.
Jun 8, 2021
Always excellent check in service.
May 26, 2021
my insurance had sent me a card that said all my pass bills ( medical ) were forgiven .the card had 2020 on it the girl said it went back to 2019. how is that if the card had 2020 on it. the insurance no what they were paying for.But l had to pay a balance of $64.00 .But she say l don't have to pay when l come back hmm.
May 26, 2021
good
May 26, 2021
l'll wait until l tell any one about this Dr cause she still working on me.
May 26, 2021
they put on gloves and washed their hands also all had on mask
May 26, 2021
every thing was ok but l will wait a while l went to get swelling from my feet@ hands .l had a lump on my arm. She sent me to hospital to get ultrasound it was ok But she changed my meds high blood meds said l had fluid. l suffer from neuropathy hands and feet.now they sweep the changing of meds haven't did any good.they sweel and hurt 24 HR a DAY.l am wanting to see if they go down before l spread the word about this place.l had ask my Cancer Dr to see me but he said if it's no cancer my family Dr has gone to school to treat things like this .l will wait go see if they go down if not l'll ask for a specialist .l been through a lot and don't like pain. l am allergic to a lot of things.So it may be good to give me something to soak my feet in IJS.l am not a Dr but it may be better than getting sick with meds Thanks
May 26, 2021
good
May 26, 2021
we have been with them for twenty eight years. I'm satisfied.
May 26, 2021
satisfied.
May 26, 2021
satisfied.
May 26, 2021
satisfied.
May 26, 2021
satisfied.
May 26, 2021
excellent staff.
May 21, 2021
very good
May 21, 2021
just a well groomed place to get good medical care
May 21, 2021
my care was above and beyond the best service
May 20, 2021
Shelly and her nurse were wonderful. so was the lady upfrontI love being to schedule online
May 19, 2021
Cassie is very professional and courteous
May 19, 2021
Shellie is an incredible NP! I drive 45 minutes to see her because she is that good!
May 19, 2021
The visit was easy to do, quick to be seen, quick to finish to leave.
May 19, 2021
No problems communicating about the visit at all. Dr. Hendren made two referrals and I felt she is confident and would recommend to others.
May 19, 2021
I believe that Dr. Hendren is such a professional. I would guess that May Medical knows how great she is for the team. My only wish is that she is notified that she got a great review.
May 19, 2021
Perfect.
May 19, 2021
Perfect.
May 19, 2021
No problems, concerns of any kind.
May 19, 2021
I have been using May's clinics for over 25 years I am very pleased with the clinic and their staff
May 17, 2021
very poor phone/internet service while trying to fill out registration online.
May 16, 2021
always treated well
May 13, 2021
doing the work on the phone really wasn't that good for me long to read it
May 13, 2021
my provider is go
May 13, 2021
very busy , receptionist would tell me just walk in . well I want to see my Dr. You need appointment. so I needed medication they called and told me no refills , you need to see Dr. So I try again and finally got to make appointment after 2 times of being told , she is busy walk in
May 11, 2021
reception is great
May 11, 2021
Shellie is always terrific
May 11, 2021
Shellie is the bomb!
May 11, 2021
Shellie and Cassy are the best team I have ever seen
May 9, 2021
always good experience
May 9, 2021
good
May 9, 2021
always good
May 9, 2021
good
May 9, 2021
good
May 9, 2021
good
May 7, 2021
Great folks at May Medical
May 7, 2021
Sheltie is great
May 5, 2021
the reason I started coming here was the late hours
May 3, 2021
if Shellie Hendren ever leaves this facility, I will also leave. She is the only provider there that has ever taken the time to listen to me & help me. oh f possible, I only see her & I tell my family to schedule with her too.
Apr 28, 2021
great visit
Apr 28, 2021
good
Apr 28, 2021
good
Apr 28, 2021
great
Apr 28, 2021
good
Apr 28, 2021
good
Apr 23, 2021
had trouble changing my phone number in tenet
Apr 23, 2021
felt very comfortable with the nurse assistant. she was very confident
Apr 22, 2021
Shelly Hendren was very caring and listened closely. really liked her. was my first time seeing her and will be glad to see her again.
Apr 22, 2021
Love this clinic.
Apr 22, 2021
was a walk-in patient and was seen very quickly given I didn't have an appointment.
Apr 20, 2021
Pleasant
Apr 20, 2021
very pleasant
Apr 20, 2021
listened well explained treatment planvery pleasant
Apr 20, 2021
all good
Apr 20, 2021
one of the best Dr visits I've ever had the pleasure of. Actually looking forward to the next one
Apr 20, 2021
very nice people. they were indepth about everything and listened to me
Apr 20, 2021
they were amazing!
Apr 20, 2021
very good experience
Apr 20, 2021
for a drs office they were great
Apr 20, 2021
very good
Apr 20, 2021
I had a 10:15 appt. I arrived on time, checked in and took a seat in the waiting room. I sat there for awhile and then another woman came in and checked in. She had a 10:45 appt. with the same provider and she didn't wait very long at all and was taken back to a room and it was after 11am before I was taken to a room.
Apr 19, 2021
Very professional and caring attitude.
Apr 15, 2021
they are always very caring.
Apr 14, 2021
Shellie is the best Doctor, I've been seeing her for years and I would not change.
Apr 12, 2021
The only reason it took 15 minutes was because a patient in the next room was having a heart attack.
Apr 11, 2021
the only reason i had to wait so long in the exam room is because some had a heart attack there.
Apr 8, 2021
outstanding employees
Apr 8, 2021
Shellie is very caring and through. I have confidence in her as my provider.
Apr 8, 2021
waiting time has improved
Apr 6, 2021
Entire staff is excellent. Friendly, positive, smilesKind, courteous, uniforms amazing.
Apr 6, 2021
very efficient
Apr 6, 2021
I have recommended many many people
Apr 6, 2021
gloves and masks used
Apr 6, 2021
very good service
Apr 6, 2021
Never a problem
Apr 4, 2021
We were with Dr Willis and upon her transfer we now see Dr Hendren and she was easy to talk to, understanding and my husband and I are satisfied that as Dr Willis, Shellie and us will be fine.
Apr 4, 2021
I really loved getting in and seeing my doctor and was out of the doctor's office no later than an hour!
Apr 2, 2021
excellent
Apr 2, 2021
excellent
Apr 2, 2021
excellent. shelly hendren is excellent
Apr 2, 2021
good
Apr 2, 2021
good
Apr 2, 2021
good
Apr 1, 2021
Shelley is the best nurse practitioner she is very thorough and takes time to listen to all my concerns
Apr 1, 2021
Always great with Shellie
Apr 1, 2021
Very attentive front desk personnel.
Mar 25, 2021
Excellent staff and attention to detail
Mar 21, 2021
I was a walk in no appointment. very fast service
Mar 21, 2021
my first time with DR. Hendren 5 STARS from me
Mar 21, 2021
only thing slow with registering was me
Mar 19, 2021
Best care provider I have had in 15 years. She is the best
Mar 15, 2021
SHELLIE IS VERY ATTENTIVE AND REALLY CARES ABOUT HER PATIENTS
Mar 12, 2021
nurse is very nice and dr sheltie very good job .
Mar 12, 2021
great job
Mar 12, 2021
all great
Mar 12, 2021
all great
Mar 12, 2021
great
Mar 12, 2021
all was great
Mar 12, 2021
very efficient staff
Mar 12, 2021
talked to me about dr Willis leaving. which is hard after being with her so long. assured me she had reviewed my records and if there was anything that would help us through smooth transition just let her know. she went over changes in my labs from six days ago. and. compared them and told me what could do to improve scores.
Mar 12, 2021
good
Mar 12, 2021
good
Mar 12, 2021
good
Mar 12, 2021
good
Mar 12, 2021
good
Mar 11, 2021
The doctor office is Great
Mar 11, 2021
Great
Mar 11, 2021
everything was Great
Mar 11, 2021
Shellie is the reason I return to May Medical
Mar 11, 2021
I was a walk-in and the check-in process was digital but very long
Mar 8, 2021
after checking in via web site I had to call because they never called me waiting in call 10 min after appointment time and checked in 45 min earlier
Mar 7, 2021
A good job
Feb 26, 2021
really. good
Feb 26, 2021
never one bad time also works me in if something comes up
Feb 26, 2021
1. Having a chance to recheck basic info online before my visit and submit it is very good. The web page tells me that will speed up the check-in process. 2. Now, if I may be a bit critical about something else. I'm 75 and just retired from teaching engineering at the University of Memphis for a lot of years. I don't like paperwork...never have. This is a suggestion for your older patients who are on Medicare like myself. I understand completely that Medicare wants the very best for me as do your personnel. Everyone at May Medical is great as far as I'm concerned. My heartburn is with the present process with the Medicare yearly patient information input. I understand all the questions asked on those 5, 6, or 7 pages. What would be nice is for someone to put those pages on the web so that us old patients can go online 3 or 4 days before our appointment and complete the questions with radio button choice answers and then submit it. That fixes two things...1) the doctor has access to it days before we show up. 2) I'm not sitting in the front reception area trying to fill out questions about medications, doctors and specialists I've seen in the last year, trying to remember all of that and put it down on a piece of paper that happens to be the seventh copy of the fifth copy through a copy machine that needs cleaning. I don't mean to be negative here, just trying to be informative. I'm sure if I could complete that intake form online and submit it days early, it would probably increase the attitude of your front desk personnel also. Hope this makes sense.
Feb 26, 2021
I have great people taking care of me!
Feb 26, 2021
Shellie is great because she cares!
Feb 26, 2021
All good.
Feb 26, 2021
It would be really nice to have the Medicare intake form online as I mentioned on the previous page. It would be wonderful to be able to walk into a yearly appointment and have the front desk associate thank me for completing all my forms online. I'm sure that would make him/her very happy to not have to listen to someone complain about the paperwork. Just a suggestion. If you have any questions, feel free to call me. You have my cell number if any of this doesn't make sense.
Feb 26, 2021
I stated on page 1 that I only waited 6 minutes to be seen. That was because Cassie called me and offered to help me fill out all of the Medicare paperwork. If she hadn't called me back, I'd probably still be filling it out! That's for the 'Fair 3' listed above.
Feb 26, 2021
The only thing which was a problem for me, was I checked in through the portal and filled out all my paperwork for check-in, but upon reporting I was told that I would need to fill out paperwork again.
Feb 26, 2021
Ms. Cassie is awesome!
Feb 26, 2021
Ms. Shellie is awesome as well!
Feb 26, 2021
My only concern was that after I was seen by Shellie Hendren, I had to wait on labs for over 30 minutes.
Feb 18, 2021
I checked in, was handed the form to complete, told to wait in my car. As soon as I sat down in my car, I was called to come in. VERY quick today! Hardly waited at all once in the exam room. Things went so smoothly and quickly!
Feb 18, 2021
Nurse was the ultimate professional. She called back with the answer to a question I had about a referral.
Feb 18, 2021
Shellie's the greatest! We had a great conversation about supplements to help prevent COVID and the science behind them. Definitely the best provider I've had since Dr. Mogerman at Kaiser Hospital in San Francisco when I was a kid!
Feb 6, 2021
Everyone is always very friendly.
Feb 6, 2021
Shellie Hendren was very understanding of my feelings when she found out that l just lost my 49 year old son to Covid 19. As l was leaving she told me and her staff if l needed ANYTHING or needed to see her just let her or her staff know ASAP.
Feb 3, 2021
shellie was pleasant to talk to and comfortable to talk with meeting her the first time made a easy visit for me helped me out with paperwork also
Feb 3, 2021
I would give them straightA
Feb 3, 2021
great visit
Feb 1, 2021
Everyone was very nice at this visit.
Feb 1, 2021
Shellie's nurse is always very attentive and sweet.
Feb 1, 2021
I was in and out quickly.
Feb 1, 2021
they were great
Feb 1, 2021
pretty good
Feb 1, 2021
great
Feb 1, 2021
great
Feb 1, 2021
great
Feb 1, 2021
all right
Jan 29, 2021
registration staff are very polite and professional.
Jan 29, 2021
the nurse was very friendly, attentive and professional
Jan 29, 2021
my first time seeing Ms Hendren and I am extremely pleased. she is a good listener and very professional. glad I am in her care now.
Jan 24, 2021
emails I receive are blocked by Norton from opening website, identifies as suspect website
Jan 23, 2021
Love Shellie
Jan 22, 2021
very good clinic and excellent staff
Jan 22, 2021
all excellent
Jan 22, 2021
Shellie is an excellent provider
Jan 22, 2021
hardly no waiting time from start to finish
Jan 21, 2021
I love Ms Shellie Herndon. She is wonderful! very helpful, nice, and great. now don't like the tech that draws your blood. Had to go back on the 21st Jan because he couldn't get my blood the first time. Never had that probably before he came there. Need to always use the butterfly because my veins roll after having cancer. Everything else was great.
Jan 21, 2021
Great service!!
Jan 21, 2021
Not the tech that does blood work
Jan 21, 2021
Second trip back (21st Jan). was 25 minutes waiting time from the time I checked in(800)
Jan 9, 2021
Staff is so kind & very helpful.
Jan 9, 2021
So kind and compassionate
Jan 9, 2021
Shellie is so thorough and empathetic, best provider I have ever seen!
Jan 9, 2021
I felt very safe and confident in the way they are protecting patients during COVID.
Jan 9, 2021
Everyone there, from check in to check out and everything in between was a blessing.
Jan 9, 2021
Wonderful experience
Dec 19, 2020
it was good
Dec 16, 2020
I appreciate telehealth appointments. I'm staying in due to covid germs.
Dec 16, 2020
I recently recommended May Medical to older gentleman and he has already had one appointment.
Dec 16, 2020
I've been a patient of Shellie Hendren for 7 years
Dec 14, 2020
thank You
Dec 14, 2020
heroes
Dec 14, 2020
Stay Safe! thank you for caring for me and your patiences
Dec 14, 2020
than you for the good you are doing.
Dec 11, 2020
SHELLIE ALWAYS EXPLAINS MY PROBLEMS AND TREATMENT OPTIONS!
Dec 10, 2020
the people that work here are the best.one of the main reasons I continue to use the clinic.
Dec 4, 2020
Everyone was courteous and helpful
Nov 27, 2020
My experience was great. Everything was done professionally.
Nov 27, 2020
Shellie has been my primary care provider for years. She's always caring and understanding.
Nov 27, 2020
I wasn't actually informed on a wait time, just told the nurse would call my phone when she was ready.
Nov 27, 2020
absolutely love dealing with Shelle.
Nov 20, 2020
everyone with masks, felt safe going in
Nov 20, 2020
overall not bad
Nov 1, 2020
I have been a patient at this facility for many years. After a bit of transition confusion everything is back on track and great. love the staff. Shellie Hendren and her nursing staff are a true asset to the practice.
Nov 1, 2020
Shellie Hendren in very thorough. She listens attentively.
Nov 1, 2020
I appreciate the concern for safety of patients and staff. Waiting in my car is actually a great experience. Waited literally no more than 10 minutes.
Oct 30, 2020
great
Oct 24, 2020
No appointment, walk in. Staff was courteous and wait time was minimal
Oct 9, 2020
Shellie is superb! She's kept me on track physically and mentally for quite some time. I'm not great at describing symptoms when I have a health issue, but Shellie listens with intent, asks appropriate questions and sorts me out. Highly recommended!
Oct 8, 2020
Shellie is the best of the best! I drive 40 minutes to see her because she is that caring and that good at what she does!
Oct 8, 2020
would recommend Shellie Henderon to any and everyone!
Oct 2, 2020
the were very nice
Oct 2, 2020
Mrs. Hendren was outstanding. Before my provider didn't really listen to my needs or wants . my appointments were in an out. I was really impressed with the level of care and concerns I given by her.
Sep 27, 2020
I have never had a bad experience here!
Sep 27, 2020
Cassie is an amazing nurse! She has always been very personable.
Sep 27, 2020
Dr. Shellie celebrated my wins as far as lifestyle changes. She is so encouraging and helpful.
Sep 26, 2020
I'm happy to have good place and close to my home and very nice people
Sep 26, 2020
I'm very happy to have very nice nurse too
Sep 26, 2020
good
Sep 26, 2020
good
Sep 26, 2020
good
Sep 26, 2020
very good
Sep 24, 2020
very goid
Sep 24, 2020
Shelly Hendren is the best