Shellie Hendren, MSN, FNP-BC

SFMP May Medical Group

Shellie Hendren headshot

SFMP May Medical Group

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Location

99 Doctors Dr., Suite 700
Munford, TN 38058
Phone: (901) 837-7200

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Hours:

Monday - Friday:
8:00am to 5:00pm
Saturday 8:00am to 12:00pm

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
348 Ratings
334 Comments

Education

  • Graduate: Master of Science in Nursing, Mississippi University for Women
  • Undergraduate: Bachelor of Science in Nursing, University of Memphis
  • Associates of Applied Science: Dyersburg State Community College

About The Provider

Shellie Hendren is a Board Certified Family Nurse Practitioner through the American Nurses Credentialing Center. She began her nursing career in 1992 as a Registered Nurse. She has worked in numerous nursing roles prior to becoming a Nurse Practitioner including Critical Care nursing, Emergency nursing, Home Health and Hospice nursing, School nursing as well as Nursing Administration. She has been practicing as a Nurse Practitioner for the last 10 years, 8 of which have been serving patients in Tipton County. In her spare time, she loves spending time with her family and attending numerous sporting and dance events.

Special Interests

Information coming soon!

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.9
Provider explained things clearly
4.9
Provider included you in decisions
4.9
Patients' confidence in CP
4.9
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Nov 26, 2021
No bad experience.
Nov 20, 2021
Mrs. Hendren is undoubtedly the best care provider I have ever had. She is always be professional while remaining friendly and takes the time to both listen and explain. I constantly recommend her to people transferring in.
Nov 20, 2021
Check in progress on my phone takes a long time
Nov 20, 2021
Great
Nov 20, 2021
Good
Nov 20, 2021
Good
Nov 19, 2021
Good
Nov 19, 2021
I love May Medical.
Nov 19, 2021
Shellie is the best Doctor. She is thorough and she cares about my health. I am confident that she will give me the best care. Please do not lose her. She is a great asset to your organization.
Nov 19, 2021
"words that I could understand". That made me LOL
Nov 19, 2021
I understand I may have to wait longer if the doctor is spending time with a patient.
Nov 19, 2021
No issues with the doctor at all.
Nov 17, 2021
I have a patient of this practice for more than 20 years and love it!
Nov 17, 2021
Ms Shellie Hendren has been my doc for more than a decade and I have the upmost confidence and respect for her. Excellent provider!
Nov 17, 2021
Caring young lady
Nov 17, 2021
I had my appointment time mixed up and showed up 3 hours before my actual appt and I was still accommodated and seen. So grateful for that!
Nov 17, 2021
Office staff is great
Nov 14, 2021
Love my provider.
Nov 14, 2021
Y'all's website needs work. Trouble getting messages answered.
Nov 13, 2021
I gave been seeing Shelly Hendren for years If she left May Clinic l would stop coming there.
Nov 13, 2021
Do away with checking in over the internet and asking for credit card numbers. If people can hack into large companies they can hack into your system.
Nov 13, 2021
Why do you request by internet to check in when one is dressing to keep their appointment.? That is too enough time wasted and l am NOT going to give you my credit card numbers over the internet.
Nov 12, 2021
I think very highly of Miss Shellie. She is an excellent care provider.
Nov 10, 2021
Gloves, mask and goggles, the entire staff does a great job with safety
Nov 10, 2021
Shellie Hendren is a wonderful caring provider
Nov 10, 2021
Was a walk in
Nov 10, 2021
Assistant and Shellie Hendren were outstanding, front desk personnel very poor
Nov 10, 2021
Front desk personnel require training
Nov 10, 2021
Only reason I continue to come to this practice is Shellie Hendren. Period!
Nov 10, 2021
My appointment was scheduled for Nov 1st. When I arrived, the receptionist told me it was for Nov 11th. I showed her the email I received confirming it was for Nov 1st. She ignored my concerns until I insisted I be seen as scheduled. Unacceptable response.
Nov 9, 2021
Excellent
Nov 9, 2021
Excellent customer service
Nov 9, 2021
Good experience
Oct 30, 2021
Shellie Hendren is awesome! I've enjoyed going to see her. She truly cares about my health and I appreciate that about her.
Oct 27, 2021
I wouldn't go anywhere else
Oct 27, 2021
All done very well
Oct 27, 2021
May Medical SFMP are the best.
Oct 27, 2021
Good experiencesFlu shot, meds refilled, bp, diabetes, oxygen, bloodwork all very good
Oct 27, 2021
I've been going to May Medical and mostly Shellie Hendren. Never a problem she couldn't solve.
Oct 27, 2021
Never a problem
Oct 15, 2021
She is the best
Oct 15, 2021
Awesome
Oct 15, 2021
Awesome
Oct 15, 2021
Awesome
Oct 15, 2021
Again these folks are awesome
Oct 15, 2021
Theses folks are awesome
Oct 13, 2021
Great team which makes ONE TEAM.
Oct 13, 2021
As a HIPPA Security Specialist I'm impressed with this office and how they handle medical records.
Oct 13, 2021
I believe that Ms. Shellie Hendren is most likely the best care provider in this office, her concern and great care of all my concerns give me great confidence that she knows what she is doing and cares about my well being. Ms. Hendren is sharp, caring and most of all listens completely to my concerns, before providing a response or treatment/exam. I have recommended this office and Ms. Hendren to many of my friends, office workers and family. In fact my entire family see's Ms. Hendren.
Oct 13, 2021
Great nurse staff especially the nurse for Ms. Hendren.
Oct 13, 2021
Always a good experience at May Medical with great service and care.
Oct 8, 2021
I'd definitely recommend this office .
Oct 8, 2021
The office is always clean and everyone I deal with always washes their hands before and after touching me .
Oct 8, 2021
Nurse was very friendly and informative
Oct 8, 2021
Love Shellie! She is very friendly , knowledgeable and caring NP. She listens and tries to come up with solutions instead of rushing you out the door.
Oct 8, 2021
Just different checking in and filling out paper work online
Oct 8, 2021
Checked in in my phone. Didn't really have contact with front desk.
Oct 7, 2021
I was just there for refills, this time.
Oct 7, 2021
All good
Oct 7, 2021
Good love Shellie
Oct 2, 2021
Many of my colleagues at work (me included) compare our visits to May Medical and Shellie's medical expertise. Never a negative review or experience. Clone Shellie and give her a good pay raise.
Oct 2, 2021
Shellie Hendren is the best, period..!! Legendary among her patients. I'll be seen by no one else.
Sep 30, 2021
Dr Shelly is the best ! I have been seeing her for years . Always takes time to explain and answer questions . If she ever leaves I will follow ! I always recommend Dr. Hendren !!
Sep 30, 2021
Friendly nurse / assistant but Cassie is the best
Sep 30, 2021
Very nice front desk staff ! Actually the best front desk staff that I have encountered in a long time
Sep 27, 2021
We love everything about Shellie Hendren. The nurse and the lab guy were incredibly upbeat. That's difficult with the people and stuff they have to deal with.
Sep 27, 2021
Asking about vax status, should be in private, not in the waiting room where potential"shamers" might be.
Sep 27, 2021
She was very happy, which is tough during this chaos.
Sep 26, 2021
Shellie Hendren is very good
Sep 26, 2021
An overall good experience.
Sep 26, 2021
See prior comment
Sep 24, 2021
Shelly Hendren is awsome. I've been seeing her for years. She makes sure all my medical needs are addressed. She is to the point on explaining things pertinent to my health problems. I can't praise her enough.
Sep 20, 2021
SHELLI HENDREN ALWAYS TAKES THE TIME TO LISTEN
Sep 19, 2021
No comments at this time
Sep 19, 2021
She was very professional and courtesy
Sep 19, 2021
No comments at this time
Sep 19, 2021
No comments at this time
Sep 19, 2021
No comments at this time
Sep 18, 2021
Good
Sep 18, 2021
Good
Sep 18, 2021
Good
Sep 18, 2021
Good
Sep 18, 2021
Good
Sep 18, 2021
Good
Sep 18, 2021
They are the best
Sep 18, 2021
She took all precautions to protect not only her but me as well
Sep 18, 2021
She is fantastic. I have been going too her for many years.
Sep 18, 2021
She was excellent
Sep 18, 2021
Everything ran like clock work
Sep 18, 2021
The staff is very professional and courteous
Sep 17, 2021
Ms Hendron is great! She is genuine, honest and sincerely interested in helping me overcome my current challenges.
Sep 16, 2021
Staff is always courteous, respectful, and professional.
Sep 16, 2021
Shellie is excellent!
Sep 13, 2021
Never have any problem with the staff
Sep 11, 2021
Very good and genuinely concerned with health problems
Sep 6, 2021
I do not like that the front desk asks so many questions that the entire lobby can hear!
Sep 6, 2021
Shellie is great! I have recommended her in the past & will do so again!
Sep 6, 2021
First time seeing this nurse, she is not Shellie's usual nurse, but I really liked her!
Sep 6, 2021
Woman at from desk was very nice!
Sep 6, 2021
My visit was a Walk-In visit
Sep 6, 2021
Shellie is the best provider at this clinic. I drive 40 minutes to see her. If she ever leaves I would have find a new provider.
Sep 3, 2021
I would not see anyone else.
Sep 3, 2021
Very thorough and knowledgeable
Sep 3, 2021
No problems
Aug 30, 2021
Good
Aug 30, 2021
Good
Aug 30, 2021
Good
Aug 30, 2021
Good
Aug 30, 2021
Good
Aug 30, 2021
Good
Aug 29, 2021
Physician was very receptive to my issues.
Aug 29, 2021
I am pleased with this practice and would recommend it
Aug 29, 2021
Very good experience
Aug 29, 2021
I like the nurse
Aug 29, 2021
I like the doctor
Aug 29, 2021
Very short wait
Aug 29, 2021
Very professional staff
Aug 29, 2021
Mrs. Shellie Hendren is the best.
Aug 25, 2021
The 'needs' goes back to your messaging techniques!
Aug 25, 2021
Katrina did an excellent job!
Aug 25, 2021
I've been a patient there for many years. If It wasn't good, I'd go elsewhere!
Aug 25, 2021
The clinic part was great!
Aug 20, 2021
Love May Medical!!
Aug 20, 2021
I prefer to wait in my car.
Aug 20, 2021
Shellie is the best. She is thorough. She listens to my concerns and always assist me with my concerns. Her care for me always lifts me up. She is by far the best Doctor I've ever had.
Aug 19, 2021
Have been seeing Shellie Hendren for 10 + years
Aug 14, 2021
No problems
Aug 14, 2021
I have never had anything but wonderful service when I come. Everyone are always pleasant, professional and kind.
Aug 14, 2021
No problems very very nice, showed concern as to my visit, listened attentively and treated me with kindness and was very informative. She is very sweet to me every time I come.
Aug 14, 2021
No bad experience
Aug 14, 2021
Got to office about 10 minutes early was seen 5 minutes before my appointment time and was treated with kindness, respect and concern by everyone.
Aug 10, 2021
I like Miss Shellie very much, and I have the utmost confidence in her knowledge and experience.
Aug 10, 2021
I always have a good experience at May Medical Group.
Aug 7, 2021
Good experience
Aug 7, 2021
Any problems I have had over the years have been with the office staff and not with the the doctors.
Aug 7, 2021
I had several questions written down and my care provider covered them all with patience and clear answers.
Aug 7, 2021
I don't like weighing in in the hallway. I have a lift cushion, purse, travel bag, coat and cane and am not stable getting up on a scale without something to hold onto. There is no place to put that stuff and get my shoes back on. They don't object when I ask to do the weigh in in the exam room.
Aug 7, 2021
This visit went extremely well.
Aug 5, 2021
I will refer others that talk to me about changing Drs. I'll refer them to May Medical..
Aug 5, 2021
The Staff at May Medical are really good at what they do..
Aug 5, 2021
I really like Shellie Hendren. She is through and very pleasant. I will continue to see her. I like her alot.
Aug 5, 2021
Shellie Hendren's nurse is very pleasant.
Aug 5, 2021
Shellie Hendren took her time with me. I appreciate that in a Dr. Or A Nurse Practioner..
Aug 5, 2021
Everyone is always very pleasant.
Aug 5, 2021
Good! Very through!
Aug 5, 2021
Love having my doctor visits in my general Neighborhood, & the efficiency of everyoneAt May Medical!!!
Aug 5, 2021
Ms Shellie was very friendly & knowledgeable, &Obviously had taken the time to read details in my chart in advance of our first meeting/encounter!I really enjoyed our first visit & look forward to herBeing my doctor for the remainder of my life!Go Shellie Hendren!!!!!
Jul 30, 2021
It would be nice if hand sanitizer was readily available for use in waiting area and rooms.
Jul 30, 2021
Shellie Hendren is awesome. Have seen her for years. Takes time needed to asses.
Jul 30, 2021
Unsure of wait time. Estimate only.
Jul 21, 2021
I send everyone there
Jul 21, 2021
Everyone there are the best
Jul 21, 2021
I love and trust Shelly Henderen
Jul 21, 2021
She was great
Jul 21, 2021
Always good.
Jul 21, 2021
Everyone is always very Sweet and helpful to me.
Jul 21, 2021
Dr. Hendren has always been great. She is usually the only one I see there.
Jul 21, 2021
This visit went very well. Hardly no wait times at all.
Jul 21, 2021
Everyone there is usually very nice.
Jul 21, 2021
Shellie Hendren is such a great NP. She is very personable and easy to talk to. Her nurses were great as well.
Jul 17, 2021
I do recommend
Jul 17, 2021
All good
Jul 17, 2021
Wonderful trustworthy staff
Jul 17, 2021
They work together in a marvelous way
Jul 17, 2021
I've been with Shellie Henfren ANPFor 8 years, since 2014
Jul 8, 2021
First visit with Ms. Henderson and she was fantastic! She listened to me, didn't rush, and acted as she cared.
Jul 8, 2021
My original appointment was canceled by the office. It was difficult to get another appointment in the timeframe I needed before my medication ran out.
Jul 3, 2021
As far as I am concerned, I have the best primary care provider in Ms. Hendren. Zero complaints.
Jul 3, 2021
No problems encountered. I'm a long time patient and am very happy with the thorough treatment I've been provided by Ms. Hendren. I routinely recommend her to friends and coworkers
Jun 28, 2021
Shellie Hendren was great with the explanations and providing medications to treat my symptoms. Very friendly and concerned with treatment for my conditions.
Jun 28, 2021
Quick check in and swift appointment. I really like the pre check in on line feature.
Jun 26, 2021
I had completed my check in online prior to my arrival so check in was quick and easy.
Jun 26, 2021
I had the first appointment of the day so I didn't experience much of a wait time.
Jun 26, 2021
gone for years
Jun 26, 2021
when sending info in mail, should be in envelope. it contains PII - medical info.
Jun 25, 2021
very nice staff
Jun 21, 2021
Shellie Hendren is amazing!! My husband has been seen by her for years and she is my entire families go to provider. She is thorough, professional and she cares. She has an amazing bed side manner and I will continue to go to her. I recommend her to everyone.
Jun 21, 2021
She was a little abrupt at times, I'm guessing because it was busy and they were short on rooms.
Jun 21, 2021
It was busy, but I wanted to make sure to see Ms. Hendren, so I was willing to wait.
Jun 21, 2021
I love these ladies in the front office. They are always super sweet and professional, they treat me with kindness and respect every time I am there.
Jun 21, 2021
knowledgeable, caring physician
Jun 16, 2021
I have not had any problems with the office staff at all.
Jun 14, 2021
Shellie is a great medical provider! She listens to my concerns and works to find a resolution to my medical problems. She goes out of her way to find low-cost alternatives to medications.
Jun 14, 2021
Would like evening hours as an option so I don't have to take leave to go to a medical appointment.
Jun 8, 2021
Always excellent check in service.
May 26, 2021
every thing was ok but l will wait a while l went to get swelling from my feet@ hands .l had a lump on my arm. She sent me to hospital to get ultrasound it was ok But she changed my meds high blood meds said l had fluid. l suffer from neuropathy hands and feet.now they sweep the changing of meds haven't did any good.they sweel and hurt 24 HR a DAY.l am wanting to see if they go down before l spread the word about this place.l had ask my Cancer Dr to see me but he said if it's no cancer my family Dr has gone to school to treat things like this .l will wait go see if they go down if not l'll ask for a specialist .l been through a lot and don't like pain. l am allergic to a lot of things.So it may be good to give me something to soak my feet in IJS.l am not a Dr but it may be better than getting sick with meds Thanks
May 26, 2021
they put on gloves and washed their hands also all had on mask
May 26, 2021
good
May 26, 2021
l'll wait until l tell any one about this Dr cause she still working on me.
May 26, 2021
my insurance had sent me a card that said all my pass bills ( medical ) were forgiven .the card had 2020 on it the girl said it went back to 2019. how is that if the card had 2020 on it. the insurance no what they were paying for.But l had to pay a balance of $64.00 .But she say l don't have to pay when l come back hmm.
May 26, 2021
good
May 26, 2021
satisfied.
May 26, 2021
satisfied.
May 26, 2021
satisfied.
May 26, 2021
satisfied.
May 26, 2021
excellent staff.
May 26, 2021
we have been with them for twenty eight years. I'm satisfied.
May 21, 2021
very good
May 21, 2021
my care was above and beyond the best service
May 21, 2021
just a well groomed place to get good medical care
May 20, 2021
Shelly and her nurse were wonderful. so was the lady upfrontI love being to schedule online
May 19, 2021
Shellie is an incredible NP! I drive 45 minutes to see her because she is that good!
May 19, 2021
Cassie is very professional and courteous
May 19, 2021
Perfect.
May 19, 2021
Perfect.
May 19, 2021
I believe that Dr. Hendren is such a professional. I would guess that May Medical knows how great she is for the team. My only wish is that she is notified that she got a great review.
May 19, 2021
No problems communicating about the visit at all. Dr. Hendren made two referrals and I felt she is confident and would recommend to others.
May 19, 2021
No problems, concerns of any kind.
May 19, 2021
The visit was easy to do, quick to be seen, quick to finish to leave.
May 19, 2021
I have been using May's clinics for over 25 years I am very pleased with the clinic and their staff
May 17, 2021
very poor phone/internet service while trying to fill out registration online.
May 16, 2021
always treated well
May 13, 2021
my provider is go
May 13, 2021
doing the work on the phone really wasn't that good for me long to read it
May 13, 2021
very busy , receptionist would tell me just walk in . well I want to see my Dr. You need appointment. so I needed medication they called and told me no refills , you need to see Dr. So I try again and finally got to make appointment after 2 times of being told , she is busy walk in
May 11, 2021
Shellie and Cassy are the best team I have ever seen
May 11, 2021
Shellie is the bomb!
May 11, 2021
Shellie is always terrific
May 11, 2021
reception is great
May 9, 2021
good
May 9, 2021
good
May 9, 2021
always good
May 9, 2021
good
May 9, 2021
always good experience
May 9, 2021
good
May 7, 2021
Sheltie is great
May 7, 2021
Great folks at May Medical
May 5, 2021
the reason I started coming here was the late hours
May 3, 2021
if Shellie Hendren ever leaves this facility, I will also leave. She is the only provider there that has ever taken the time to listen to me & help me. oh f possible, I only see her & I tell my family to schedule with her too.
Apr 28, 2021
good
Apr 28, 2021
great
Apr 28, 2021
good
Apr 28, 2021
good
Apr 28, 2021
good
Apr 28, 2021
great visit
Apr 23, 2021
felt very comfortable with the nurse assistant. she was very confident
Apr 23, 2021
had trouble changing my phone number in tenet
Apr 22, 2021
Love this clinic.
Apr 22, 2021
was a walk-in patient and was seen very quickly given I didn't have an appointment.
Apr 22, 2021
Shelly Hendren was very caring and listened closely. really liked her. was my first time seeing her and will be glad to see her again.
Apr 20, 2021
all good
Apr 20, 2021
listened well explained treatment planvery pleasant
Apr 20, 2021
very pleasant
Apr 20, 2021
Pleasant
Apr 20, 2021
for a drs office they were great
Apr 20, 2021
very good experience
Apr 20, 2021
they were amazing!
Apr 20, 2021
very nice people. they were indepth about everything and listened to me
Apr 20, 2021
very good
Apr 20, 2021
one of the best Dr visits I've ever had the pleasure of. Actually looking forward to the next one
Apr 20, 2021
I had a 10:15 appt. I arrived on time, checked in and took a seat in the waiting room. I sat there for awhile and then another woman came in and checked in. She had a 10:45 appt. with the same provider and she didn't wait very long at all and was taken back to a room and it was after 11am before I was taken to a room.
Apr 19, 2021
Very professional and caring attitude.
Apr 15, 2021
they are always very caring.
Apr 14, 2021
Shellie is the best Doctor, I've been seeing her for years and I would not change.
Apr 12, 2021
The only reason it took 15 minutes was because a patient in the next room was having a heart attack.
Apr 11, 2021
the only reason i had to wait so long in the exam room is because some had a heart attack there.
Apr 8, 2021
waiting time has improved
Apr 8, 2021
Shellie is very caring and through. I have confidence in her as my provider.
Apr 8, 2021
outstanding employees
Apr 6, 2021
very good service
Apr 6, 2021
gloves and masks used
Apr 6, 2021
I have recommended many many people
Apr 6, 2021
very efficient
Apr 6, 2021
Never a problem
Apr 6, 2021
Entire staff is excellent. Friendly, positive, smilesKind, courteous, uniforms amazing.
Apr 4, 2021
We were with Dr Willis and upon her transfer we now see Dr Hendren and she was easy to talk to, understanding and my husband and I are satisfied that as Dr Willis, Shellie and us will be fine.
Apr 4, 2021
I really loved getting in and seeing my doctor and was out of the doctor's office no later than an hour!
Apr 2, 2021
good
Apr 2, 2021
good
Apr 2, 2021
excellent. shelly hendren is excellent
Apr 2, 2021
excellent
Apr 2, 2021
good
Apr 2, 2021
excellent
Apr 1, 2021
Always great with Shellie
Apr 1, 2021
Shelley is the best nurse practitioner she is very thorough and takes time to listen to all my concerns
Apr 1, 2021
Very attentive front desk personnel.
Mar 25, 2021
Excellent staff and attention to detail
Mar 21, 2021
my first time with DR. Hendren 5 STARS from me
Mar 21, 2021
only thing slow with registering was me
Mar 21, 2021
I was a walk in no appointment. very fast service
Mar 19, 2021
Best care provider I have had in 15 years. She is the best
Mar 15, 2021
SHELLIE IS VERY ATTENTIVE AND REALLY CARES ABOUT HER PATIENTS
Mar 12, 2021
great
Mar 12, 2021
all great
Mar 12, 2021
all great
Mar 12, 2021
great job
Mar 12, 2021
all was great
Mar 12, 2021
nurse is very nice and dr sheltie very good job .
Mar 12, 2021
talked to me about dr Willis leaving. which is hard after being with her so long. assured me she had reviewed my records and if there was anything that would help us through smooth transition just let her know. she went over changes in my labs from six days ago. and. compared them and told me what could do to improve scores.
Mar 12, 2021
very efficient staff
Mar 12, 2021
good
Mar 12, 2021
good
Mar 12, 2021
good
Mar 12, 2021
good
Mar 12, 2021
good
Mar 11, 2021
Great
Mar 11, 2021
everything was Great
Mar 11, 2021
The doctor office is Great
Mar 11, 2021
Shellie is the reason I return to May Medical
Mar 11, 2021
I was a walk-in and the check-in process was digital but very long
Mar 8, 2021
after checking in via web site I had to call because they never called me waiting in call 10 min after appointment time and checked in 45 min earlier
Mar 7, 2021
A good job
Feb 26, 2021
never one bad time also works me in if something comes up
Feb 26, 2021
really. good
Feb 26, 2021
It would be really nice to have the Medicare intake form online as I mentioned on the previous page. It would be wonderful to be able to walk into a yearly appointment and have the front desk associate thank me for completing all my forms online. I'm sure that would make him/her very happy to not have to listen to someone complain about the paperwork. Just a suggestion. If you have any questions, feel free to call me. You have my cell number if any of this doesn't make sense.
Feb 26, 2021
All good.
Feb 26, 2021
Shellie is great because she cares!
Feb 26, 2021
I have great people taking care of me!
Feb 26, 2021
I stated on page 1 that I only waited 6 minutes to be seen. That was because Cassie called me and offered to help me fill out all of the Medicare paperwork. If she hadn't called me back, I'd probably still be filling it out! That's for the 'Fair 3' listed above.
Feb 26, 2021
1. Having a chance to recheck basic info online before my visit and submit it is very good. The web page tells me that will speed up the check-in process. 2. Now, if I may be a bit critical about something else. I'm 75 and just retired from teaching engineering at the University of Memphis for a lot of years. I don't like paperwork...never have. This is a suggestion for your older patients who are on Medicare like myself. I understand completely that Medicare wants the very best for me as do your personnel. Everyone at May Medical is great as far as I'm concerned. My heartburn is with the present process with the Medicare yearly patient information input. I understand all the questions asked on those 5, 6, or 7 pages. What would be nice is for someone to put those pages on the web so that us old patients can go online 3 or 4 days before our appointment and complete the questions with radio button choice answers and then submit it. That fixes two things...1) the doctor has access to it days before we show up. 2) I'm not sitting in the front reception area trying to fill out questions about medications, doctors and specialists I've seen in the last year, trying to remember all of that and put it down on a piece of paper that happens to be the seventh copy of the fifth copy through a copy machine that needs cleaning. I don't mean to be negative here, just trying to be informative. I'm sure if I could complete that intake form online and submit it days early, it would probably increase the attitude of your front desk personnel also. Hope this makes sense.
Feb 26, 2021
Ms. Shellie is awesome as well!
Feb 26, 2021
My only concern was that after I was seen by Shellie Hendren, I had to wait on labs for over 30 minutes.
Feb 26, 2021
Ms. Cassie is awesome!
Feb 26, 2021
The only thing which was a problem for me, was I checked in through the portal and filled out all my paperwork for check-in, but upon reporting I was told that I would need to fill out paperwork again.
Feb 18, 2021
Shellie's the greatest! We had a great conversation about supplements to help prevent COVID and the science behind them. Definitely the best provider I've had since Dr. Mogerman at Kaiser Hospital in San Francisco when I was a kid!
Feb 18, 2021
Nurse was the ultimate professional. She called back with the answer to a question I had about a referral.
Feb 18, 2021
I checked in, was handed the form to complete, told to wait in my car. As soon as I sat down in my car, I was called to come in. VERY quick today! Hardly waited at all once in the exam room. Things went so smoothly and quickly!
Feb 6, 2021
Shellie Hendren was very understanding of my feelings when she found out that l just lost my 49 year old son to Covid 19. As l was leaving she told me and her staff if l needed ANYTHING or needed to see her just let her or her staff know ASAP.
Feb 6, 2021
Everyone is always very friendly.
Feb 3, 2021
I would give them straightA
Feb 3, 2021
shellie was pleasant to talk to and comfortable to talk with meeting her the first time made a easy visit for me helped me out with paperwork also
Feb 3, 2021
great visit
Feb 1, 2021
Shellie's nurse is always very attentive and sweet.
Feb 1, 2021
I was in and out quickly.
Feb 1, 2021
Everyone was very nice at this visit.
Feb 1, 2021
great
Feb 1, 2021
great
Feb 1, 2021
great
Feb 1, 2021
pretty good
Feb 1, 2021
all right
Feb 1, 2021
they were great
Jan 29, 2021
my first time seeing Ms Hendren and I am extremely pleased. she is a good listener and very professional. glad I am in her care now.
Jan 29, 2021
the nurse was very friendly, attentive and professional
Jan 29, 2021
registration staff are very polite and professional.