Robert Moody, PA-C

SFMP May Medical Group

SFMP May Medical Group

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Location

99 Doctors Dr., Suite 700
Munford, TN 38058
Phone: (901) 837-7200

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Hours:

Monday - Friday:
8:00am to 5:00pm
Saturday 8:00am to 12:00pm

Patient Satisfaction Survey

Overall Satisfaction
4.6 out of 5
147 Ratings
103 Comments

Education

  • Military Medical School at Shepard Air Force base in Texas

About The Provider

Robert Moody is a Certified Physician Assistant and has been in practice since 1976. He spent 26 years serving in the United States Navy and has practiced Emergency Room Medicine, worked at the Veteran’s Administration and has been in practice at May Medical Group for 19 years . His hobbies include fishing and spending time with his family.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.6
Provider showed concern
4.7
Friendliness/courtesy of CP
4.6
CP spoke using clear language
4.5
Provider explained things clearly
4.5
Provider included you in decisions
4.6
Patients' confidence in CP
4.5
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jul 28, 2020
Always friendly service
Jul 27, 2020
great
Jul 27, 2020
it is always good
Jul 27, 2020
I have been patient of Mays for over 25 years and it is an example for healthcare providers
Jul 27, 2020
great people
Jul 21, 2020
I was very impressed with the professionalism and caring of office staff and how PA Moody explained each test and his recommendations for my health. Especially his concern that I go to the hospital for more test.
Jul 21, 2020
Very caring and professional
Jul 21, 2020
As a walk in patient, my time at the clinic, and the Covid-19 regulations, were amazing. I felt very comfortable with the whole office experience.
Jul 9, 2020
very professional and courteous
Jul 9, 2020
very kind and concerned
Jul 9, 2020
satisfied with care
Jul 9, 2020
satisfied
Jul 9, 2020
survey needs to be shorter
Jul 9, 2020
expedient process
Jul 9, 2020
good
Jul 9, 2020
good
Jul 9, 2020
goid
Jul 9, 2020
good
Jul 9, 2020
good
Jul 9, 2020
good
Jul 8, 2020
very efficient
Jun 24, 2020
curtios and professional
Jun 24, 2020
phone cell service fails sometimes
Jun 22, 2020
Staff was very friendly
Jun 19, 2020
excellent customer service
Jun 19, 2020
Kelly is the best!
Jun 19, 2020
Mr Moody is a professional and takes care of his patients to a higher standard!
Jun 19, 2020
covid 19 rules adhered to
Jun 12, 2020
been going to clinic for 20 years, dont get sick often, but Mr. Moody and the entire nursing staff are always great
Jun 11, 2020
outstanding people
Jun 11, 2020
always very helpful
Jun 11, 2020
very knowledgeable, always keeps me informed
Jun 8, 2020
Very Polite
Jun 8, 2020
Mr. Moody is great...
May 11, 2020
Dr. Moody is an amazing man and really cares about the well being of his patients!
May 10, 2020
do no know if staff washed their hands before coming into the room. they did not wash hands after entering the room
May 6, 2020
covid 19
May 6, 2020
in spite of covid19
May 6, 2020
covid 19
Apr 29, 2020
The staff was courteous and helpful and the new protocol was explained.
Apr 29, 2020
The nurse was very helpful.
Apr 29, 2020
Mr. Moody and I have a good conversation about my care and my blood work.
Apr 29, 2020
The nurse asked me questions about how I felt and if there were any questions or concerns I wanted to discuss with Mr. Moody.
Apr 27, 2020
Ms. Linda is the BEST!
Apr 27, 2020
Kelli is the BEST!
Apr 27, 2020
Mr. Moody is the BEST!
Apr 27, 2020
Mr Moody's group is the BEST!
Apr 25, 2020
xlnt staff,
Apr 22, 2020
I have been on the same medication for years with the same result, my lab work is still bad. all that happens is we add pills.
Apr 13, 2020
Always treated with courtesy and professionalism
Apr 12, 2020
If it was not for the staff and Robert moody I would find some where else to go been coming there since they opened the office across the street
Apr 12, 2020
very good experience and professional
Apr 12, 2020
my nurse is the best
Apr 12, 2020
Doctor Moody he always take care of me
Apr 12, 2020
great services
Apr 11, 2020
the person that signed me in was nice but seemed to be experiencing some trouble with her computer going very slow. it took several minutes of waiting for her to print out the paperwork that I needed to fill out.
Apr 11, 2020
I felt like she was kind of indifferent, not overly friendly but not attentive either
Apr 11, 2020
I would have to go there again to get a more accurate opinion. Mr. Moody seems like a kind gentle doctor but I just have a sinus & ear infection so we'll see on future appointments how he deals with other issues
Apr 11, 2020
I never saw anyone wash hands which surprised me in the middle of a pandemic. The nurse did use hand sanitizer the first time she came in but not after leaving & returning
Apr 11, 2020
I might because they seem to have flexible hours & willing to work you into an appointment if needed. I'm a bit concerned with them ordering medicine as it took me 3 phone calls to them to get my 3 prescriptions called in to Walgreens. Each time they said oh they forgot about that one sorry. I went to doctor at 9 am but because of this problem, I didnt get medicine until 4:30 pm
Apr 11, 2020
It took me approximately 90 minutes from start to finish. I guess that's not too unreasonable although longer than expected since they didnt seem very busy. they even said they were slow due to covid 19 keeping everyone home
Apr 11, 2020
routine physical. Dr Moody was great
Mar 26, 2020
I've been coming to this clinic for over 20 years and Mr. Moody has always been my primary care physician. he's always been professional and easy to talk to. however some of his nurses not so much. I know they use interns a lot because I hardly see the same nurse twice but some of them are rude including one lady at the front desk.
Mar 26, 2020
she took care of me as she was supposed to but her demeanor was not friendly. she did not smile and looked like she'd rather be somewhere else.
Mar 26, 2020
Mr. Moody has been my primary care physician for over 20 years.
Mar 26, 2020
none
Mar 26, 2020
none
Mar 26, 2020
none
Mar 21, 2020
Staff is always professional and friendly. Mr. Moody took time to listen to my concerns. Great bedside manner.
Mar 20, 2020
Everyone there was attentive and sweet.
Mar 20, 2020
They listened and responded very well
Mar 20, 2020
Very nice and very efficient
Mar 20, 2020
Everyone introduced themselves and told me their job title so knew who did what.
Mar 20, 2020
highly recommend to everyone! I have total confidence in Dr. Moody and the staff there.
Mar 20, 2020
it didn't take long at all, especially considering the virus stuff going on
Mar 18, 2020
very polite and professional
Mar 16, 2020
2. No delays.
Mar 16, 2020
I am the parent of a special needs son who is the patient. I answered these questions for him since he is not able to answer. We have been going to this clinic and seeing *Mr. Moody for many, many years. (Maybe 20+ years)?? Not sure.
Mar 12, 2020
very good
Mar 12, 2020
Good
Feb 27, 2020
No return phone calls from nurse for ANY reason before at LEAST 24 hours (I could be dead by then).
Feb 27, 2020
Excellent.
Feb 23, 2020
was very impressed came in as a walk in just before office closed was seen by the doctor
Feb 21, 2020
I hope my insurance continues to support this clinic.
Feb 21, 2020
best assistants I have ever seen!
Feb 19, 2020
Very Pleasant Experience!!!
Feb 13, 2020
mr moody does excellent work. he super.
Feb 13, 2020
no cna
Feb 12, 2020
very pleased!
Feb 11, 2020
waited in exam at least 20-25 minutes after being seen by my Provider.
Feb 11, 2020
communication problem b/t 2 assistants on assisting with me with labs & EKG. One assistant thought someone was covering while she was helping with another patient, so I waited for an additional 230 min in the room until my initial assistant came back.
Jan 9, 2020
Dr. Moody always makes sure I'm aware of any concerns he has.
Jan 9, 2020
Longer wait for blood work than anything else.
Jan 5, 2020
super fast on being seen.
Dec 11, 2019
- Exp was ok.
Dec 10, 2019
I always have a great experience when seeing Mr. Moody, Nurse Kelly is always great, kind, and so helpful. She is always going to extra mile to help anyone.
Nov 18, 2019
Blackmail to renew prescriptions.
Nov 18, 2019
Excellent care and knowledge by *Mr. Moody and his assistant.
Nov 14, 2019
I do not like using the patient portal. It needs to be written in a way I understand instead of a list of medical terms. It is not user friendly.
Nov 2, 2019
lab person guy who stuck me never acknowledged me as a person. never said hello nurse NP that came in room with dr moody following him making rounds never acknowledged me and looked like she hated her job or being with him the nurse that admitted me and took my vital signs was need nice and personable.people are not androidsthe lack of personal interaction making appointments on a computer is coldhaving people in office treat like you are a robot is colddr moody and the nurse who took my vital signs were the bright spot of the visit
Nov 2, 2019
good
Nov 2, 2019
good
Nov 2, 2019
again...very easy good experience