Robert Fortune, NP

SFMP Germantown

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Location

2018 S. Germantown Rd.
Germantown, TN 38138
(901) 754-8880

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Office Hours

Monday & Wednesday:
7:30 am - 4:30 pm

Thursday:
7:30 am - 12:00 pm

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
204 Ratings
29 Comments

Education

  • Undergraduate: University of Tennessee, Martin and University of Alabama, Huntsville
  • Masters: University of Tennessee, Memphis

Professional Experience

  • Lunceford Family Health Center
  • Family Practice House Call, Inc
  • Middle Tennessee Home Health
  • Saint Joseph’s Hospital

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.9
Provider explained things clearly
4.9
Provider included you in decisions
4.9
Patients' confidence in CP
4.9
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jul 31, 2020
You have the best staff, nurses and Mr. Fortune, APRN! Monica is the best ever! She's so friendly, thorough and professional! APRN Fortune is also so professional, honest about your issues and eases your worries. His nurse is just as comforting, professional and thorough as well. if it wasn't for those three I mentioned I wouldn't come there. They exceed my expectations every time! Kudos to them!
Jul 31, 2020
The nurse was wonderful as well! she listened to my concerns and followed through. It showed she cared about my well-being!
Jul 31, 2020
I will definitely recommend my friends, family and co-workers to him! He listened to my concerns, gave me several solutions and involved me in the decisions. He also made me feel like I was truly valued as a client and for that I will definitely refer him!
Jul 31, 2020
I watched them wear protective gear (masks and gloves), washed their hands and used hand sanitizer and they also distanced themselves.
Jul 31, 2020
They all seemed like family and worked together great! That's reassured me I was definitely at the right office! I will definitely recommend them!
Jul 31, 2020
The wait time is absolutely great bet there is no wait time. I love it there!
Jul 29, 2020
it was good
Jul 29, 2020
It's all about
Jul 29, 2020
it's all good
Jul 29, 2020
it's all good
Jul 29, 2020
it's all good
Jul 29, 2020
it's all good
Jul 27, 2020
dr fortune's bed side manner was great. made me feel very comfortable and at ease. he knows what he is doing but at the same time can put a smile on your face and make you laugh. No one likes going to the dr but he makes the experience enjoyable.
Jul 26, 2020
I have been under Robert Fortune's care in the past and just recently returned him and I am so glad. He is a wonderful practitioner - I cannot say enough words of appreciation for him!
Jul 24, 2020
Technology is excellent with nutritional facts & recipes. Good a patient update information and courtesy with privacy.
Jul 24, 2020
Good conversation about signs and symptoms of current pandemic. Also, charting on health portal is very convenient.
Jul 24, 2020
Excellent accomplishment to be seen in a short time frame. Good patient relation. Very needed for trust and privacy.
Jul 24, 2020
Sanitizer was available throughout hallways, bathrooms, and waiting rooms for hygiene. Thanks.
Jul 24, 2020
I'm selfish so I want you all to myself....just playing! You have food spirits and optimism about future healthcare sectors, clients, staff, pharmacists and equipment used for in patient care along with referrals.
Jul 24, 2020
Excellent front desk staff & scheduling. Clean. Very informative about updates on health safety practices in and out of office.
Jul 22, 2020
everything went as expected
Jul 21, 2020
very good at their jobs thank you
Jul 21, 2020
very good. everyone is doing a great job. thank you
Jul 19, 2020
Very courteous, professional, no complaints
Jul 11, 2020
Robert is always professional, personable, funny and he thoroughly explains everything.
Jul 8, 2020
everyone in the office is very professional and courteous.
Oct 17, 2019
always clean and staff insures cleanliness of office
Oct 8, 2019
A great team
Oct 8, 2019
always great experience