Michelle Smothers, FNP

SFMP Arlington

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Location

5780 Airline Road, Suite 112
Arlington, TN 38002
(901) 430-9418

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Office Hours

Monday-Friday:
8:00 am - 4:00 pm

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
146 Ratings
36 Comments

Michelle Smothers is an American Association of Nurse Practitioners board certified Family Nurse Practitioner who practices in Arlington and surrounding communities. She graduated with honors from Baptist College of Health Sciences in 2005 with her Bachelor of Science in Nursing. She went on to work as an adult critical care nurse for three years before moving on to pediatrics. Michelle worked as a pediatric intensive critical care nurse and a cardiovascular intensive care nurse at Le Bonheur Children’s Hospital. Michelle went on to complete her graduate training as an advanced practice nurse at University of Memphis in 2011. She has practiced family medicine in Germantown, TN for the last five years. She is certified to provide primary care across the lifespan.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Care provider concern for questions/worries
4.9
Friendliness/courtesy of Care provider
4.9
Care provider spoke using clear language
4.9
Care provider explanations of prob/condition
4.9
Care provider efforts to include in decisions
4.8
Patients' confidence in Care provider
4.8
Likelihood of recommending Care provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Dec 9, 2019
Everything is fine
Dec 6, 2019
excellent! everybody was extremely nice!
Aug 30, 2019
Experience very good. I have already recommended your practice to others.
Aug 27, 2019
all staff is very courteous and friendly.
Aug 27, 2019
Always a good appointment, I feel well care for and all my questions and concerns are answered. Always get good advise and I can talk openly as with a good friend.
Aug 27, 2019
everything was good, and I was being well cared for.
Aug 27, 2019
assistant is very friendly, and very professional...with a warm personality.
Aug 27, 2019
being new to the area, I was so happy after my 1st appointment. I found a great place for my medical needs.
Aug 27, 2019
all staff follow safety rules and I feel very safe there.
Aug 26, 2019
Get rid of paper! Give me a tablet, or let me use my phone to update my patient data. Filling out paper on clipboard is not good.
Aug 23, 2019
The staff is very courteous, friendly always.
Aug 23, 2019
They got me in and out of the office very quickly.
Aug 22, 2019
Excellent staff particularly the phlebotomist.
Aug 22, 2019
Michelle is my primary health care provider by choice. I recommend her to everyone I know.
Aug 22, 2019
I've never had to wait for any services at the clinic
Aug 22, 2019
Michelle is very approachable and she explains every lab result or finding in detail
Aug 20, 2019
Very happy with your service both from front desk and nurses as well as Dr. Smoothers
Aug 20, 2019
Very good
Aug 20, 2019
Extremely good
Aug 20, 2019
Very good
Aug 20, 2019
Very good
Aug 20, 2019
Very good
Aug 20, 2019
Very good
Aug 15, 2019
The atmosphere was extremely welcoming, and everyone I met was friendly and likable.
Aug 15, 2019
Michelle was one of the easiest medical professionals to talk with about my health. It's been a long time to find someone who listened to me and help me through the way she did. I am very appreciative of her.
Jul 19, 2019
she is great
Jun 17, 2019
great staff love them
Jun 15, 2019
The entire staff is ALWAYS very pleasant and most accommodating. I do wish that the hours would be extended for, after normal business hours and a few hours on Saturdays. I personally don't prefer the choice of after hours medical care available in my area.
Jun 15, 2019
Michelle Smothers has been one the most informative, professional, and pleasant medical personnel that I have ever been seen by. She shows concern and appears to be most knowledgeable in health care in general. In some ways she impresses me that she is just as if not more knowledgeable than some of the doctors that I have seen in my past. I would HIGHLY recommend her.
Jun 7, 2019
amazing experience! will be back!
Jun 7, 2019
The front desk lady was very kind. I got an appointment for then next day.
Jun 7, 2019
Michelle Smothers is the epitome of how every doctor should be. She was kind, she listened to my concerns and questions and answered them in a respectful manner that was easy to understand. She addressed everything, nothing was rushed, I felt so confident and much more relaxed than when I initially arrived because Michelle was so thorough. I absolutely would recommend her to others.
Jun 7, 2019
All of the wait times were fine. Dr. Registration was easy and pretty quick. There were no delays. The nurse was informative and thorough. Michelle Smothers spent time listening to me and getting to know my issues and concerns. She was extremely thorough and helpful.
Jun 7, 2019
She was great in every way. She explained everything she was doing and was patient.
Jun 6, 2019
recommended my wife use Michelle and she also thought that Michelle did an excellent job.
Jun 6, 2019
Everything is good.