Anna Martin-Jackson, MD

Jackson-Randle Family Healthcare

Anna Martin-Jackson, MD

Jackson-Randle Family Healthcare Logo

Location

5142 Stage Road  Ste. 100
Memphis, TN 38134
(901)-382-2040

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Office Hours

Monday - Thursday: 
8:00 am - 5:00 pm
Friday:
8:00 am - 4:00 pm
1st /3rd Saturday:
8:00 am - 12:00 pm

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
506 Ratings
125 Comments

Dr. Anna Martin-Jackson has been practicing Family Practice Medicine in the Memphis area since 1987 and attended the University of Iowa College of Medicine. Dr. Jackson is a member of the National Medical Association, American Academy of Family Physicians, Bluff city Medical Society and American Medical Association. Dr. Jackson is also one of the founders of Jackson-Randle Family Healthcare.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.9
Provider explained things clearly
4.8
Provider included you in decisions
4.9
Patients' confidence in CP
4.8
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Mar 6, 2021
good
Mar 6, 2021
good
Mar 6, 2021
good
Mar 6, 2021
good
Mar 6, 2021
good
Mar 6, 2021
good
Mar 5, 2021
Everyone was very welcoming. Front staff greeted me right away and were courteous and friendly.
Mar 1, 2021
no delay
Mar 1, 2021
great service
Mar 1, 2021
good
Mar 1, 2021
good
Mar 1, 2021
good
Mar 1, 2021
good
Mar 1, 2021
good
Feb 28, 2021
The staff is always very kind and helpful.
Feb 28, 2021
The nurse assistant is always kind and shows concern of my well being.
Feb 28, 2021
My doctor always shows concern about my health and questions I have.
Feb 28, 2021
The staff always practice safety to protect themselves and the patients.
Feb 28, 2021
I will most definitely recommend this practice to family and friends.
Feb 28, 2021
I am very satisfied with the wait time for seeing the doctor.
Feb 26, 2021
very good experience
Feb 26, 2021
very professional and pleasant staff
Feb 25, 2021
good
Feb 25, 2021
good
Feb 25, 2021
good
Feb 25, 2021
good
Feb 25, 2021
good
Feb 25, 2021
good
Feb 12, 2021
staff is very friendly and professional .... Dr Jackson answers my questions thoroughly and itemized instructions very helpfulthank you Dr Jackson and staffu
Feb 12, 2021
staff very friendly Dr Jackson answers my questions thoroughly and itemized instructions very helpful thank you Dr Jackson and staff.
Feb 12, 2021
the staff are very nice&friendly.
Feb 12, 2021
Always Good, over 25yrs I been going to Dr. Jackson.
Feb 12, 2021
good
Feb 12, 2021
good
Feb 12, 2021
good
Feb 12, 2021
good
Feb 12, 2021
good
Feb 11, 2021
Excellent customer service!
Feb 11, 2021
Dr. Jackson continues to be an excellent provider and genuinely cares about her patients overall health.
Feb 11, 2021
every one was very nice
Feb 11, 2021
she was very good
Feb 11, 2021
she is good
Feb 11, 2021
every one wash their hands
Feb 11, 2021
good
Feb 9, 2021
very good
Feb 9, 2021
very nice
Feb 9, 2021
Always courteous
Feb 9, 2021
courteous
Feb 9, 2021
Good
Feb 8, 2021
Excellent visit. Staff is always professional and nice. Dr. Jackson has the best bedside manner of any doctor I have ever seen. I never feel rushed and she always ask detail questions. Her exams are thorough. She checks my medicines and make adjustments where she feels necessary. She compares my weight and pressure from previous visit. She was happy my weight was down 3 pounds and my EKG was normal. Great Exam. Dr. Jackson is a meticulous doctor who takes time to do a deep dive exam, a true professional.
Feb 8, 2021
GREAT Experience. Everyone was professional and courteous.
Feb 8, 2021
I have referred several of my friends and church members to Dr. Jackson because of her beside manner.
Feb 8, 2021
Staff were wearing masks and shields.
Feb 8, 2021
I have made referrals and will again.
Feb 8, 2021
GREAT Professional visit.
Feb 6, 2021
very good
Feb 6, 2021
good
Feb 6, 2021
good
Feb 6, 2021
good
Feb 6, 2021
good
Feb 6, 2021
good
Feb 6, 2021
everyone very professional
Feb 6, 2021
I have always had a good experience
Feb 6, 2021
They are the greatest
Feb 6, 2021
Dr Jackson is very good at explaining things to me
Feb 6, 2021
Love the staff
Feb 6, 2021
I have recommended a lot of family and friends
Feb 5, 2021
The staff at the registration area were very polite and helpful
Feb 5, 2021
The nurse who took my information was very friendly
Feb 5, 2021
My experencie with the doctor was great I felt very comfortable it was my first visit and I was very impressed on how the doctor handle the visit and ask questions and explain everything to me.
Feb 5, 2021
everyone is kind
Feb 5, 2021
na
Feb 5, 2021
na
Feb 5, 2021
na
Feb 5, 2021
na
Feb 5, 2021
na
Feb 5, 2021
I have been a patient of Dr Jackson's for almost 25 years. The staff has always been very professional. Dr Jackson's bed side manner is impeccable. She is such a caring and thorough Dr. I love her spirit. She's very knowledgeable and I trust her judgement.
Feb 5, 2021
The nurse assistant is very professional and is very easy to talk to and address my concerns
Feb 5, 2021
I was in and seen in a timely manner.
Feb 3, 2021
I had an excellent experience. Everyone was professional and kind.
Feb 3, 2021
Excellent experience
Feb 3, 2021
Excellent experience
Feb 3, 2021
Excellent experience
Feb 3, 2021
Excellent experience
Feb 1, 2021
Great service from an office team. Thank you for taking care of me!
Feb 1, 2021
Very professional and caring.
Feb 1, 2021
Excellent bed side manner and genuinely interested in my well being.
Feb 1, 2021
Everyone was professional and very friendly. They had a genuine concern for my well being.
Feb 1, 2021
They're very pleasant
Jan 31, 2021
courtesy Staff
Jan 31, 2021
nurse assistant asked questions for clarity.
Jan 31, 2021
Dr. Jackson takes great care of me.
Jan 31, 2021
precautionary measures were practiced.
Jan 31, 2021
always a great experience.
Jan 31, 2021
Dr. Jackson was concerned about my needs.
Jul 31, 2020
The entire staff always seems VERY concerned .
Jul 31, 2020
every thing was very pleasant & the staff was accommodating.
Jul 31, 2020
I was greeted right away and answered the questionnaire and was told to wait in my car, that they would call when it was my turn. Everyone was nice and friendly.
Jul 30, 2020
A pleasant personality
Jul 30, 2020
always concerned, patient and kind .
Jul 30, 2020
very pleased
Jul 30, 2020
approved
Jul 30, 2020
Good timing
Jul 29, 2020
None
Jul 29, 2020
good
Jul 29, 2020
Everything was good in all areas of this Survey. I had no bad experience at all.
Jul 29, 2020
All good.
Jul 29, 2020
None
Jul 16, 2020
sorry to rate the nurse/assistant at a 1- the nurse who took me back to the room and did the initial vitals- she was GREAT! Friendly, amazing... specifically, the nurse who took blood was awful. she was unfriendly, rough, and when I flinched before she stuck me with the needle (because she grabbed my arm unnecessarily), she shouted at me. That is not ok. The otherwise perfect experience was ruined by one awful person who should never be allowed to stick anyone with something sharp.
Jul 16, 2020
again... the nurse who drew myblood. She walked over with 3 cups of urine and set them on a nearby counter. Went straight to the computer, asked me questions, then sanitized her hands quickly before proceeding with drawing blood. I wasn't totally uncomfortable because at least she sanitized. But if you're handling urine and sitting it nearby, would've been nice to see her wash her hands.
Jul 16, 2020
I sat very good because Dr. Jackson, the reception staff, and all the nurses who entered the room were amazing. The one bad apple shouldn't ruin the bunch. Seriously, that lady's performance needs a closer assessment.
Jul 16, 2020
I am from out of town and just found Dr. Jackson by luck. I am lucky to have found her, I believe she understands all the things I present to her.
Jul 16, 2020
Dr. Jackson is very clear and comprehensive in explanations and understanding what medical issues I have. I had thought once about changing but why? She addresses all my concerns. I am from out of town so used to having a comprehensive clinic for those minor concerns. I have been using Med Post for that.
Jul 16, 2020
My wait was primarily because I arrived early (first appt). However very appreciative of waiting in car instead of waiting room and they called me. A suggestion they could send registration form out day before appt on line. Save time perhaps
Jul 16, 2020
Been coming here for years everyone just makes it so easy
Jul 16, 2020
Great was just her for Physical
Jul 16, 2020
will always suggest my provider
Jul 16, 2020
N/A
Jul 16, 2020
Service was careful and precise, because of the COVID-19 rules
Jul 14, 2020
I am very pleased with the friendly and professional mannerism all the staff renders
Jul 14, 2020
My doctor demonstrates her care and concern for my well being
Jul 12, 2020
this was Amy's yearly checkup. because of her disability I did not want her to go in person. Dr. Jackson was very understanding and know she would see Amy immediately if I had some serious concerns.
Jul 8, 2020
good
Jul 8, 2020
the staff was excellent from beginning to end! Very good customer service representation from all!
Jul 2, 2020
wonderful very friendly professional staff