Anna Martin-Jackson, MD

Jackson-Randle Family Healthcare

Anna Martin-Jackson, MD

Jackson-Randle Family Healthcare Logo

Location

5142 Stage Road  Ste. 100
Memphis, TN 38134
(901)-382-2040

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Office Hours

Monday - Thursday: 
8:00 am - 5:00 pm
Friday:
8:00 am - 4:00 pm
1st /3rd Saturday:
8:00 am - 12:00 pm

Patient Satisfaction Survey

Overall Satisfaction
4.8 out of 5
347 Ratings
30 Comments

Dr. Anna Martin-Jackson has been practicing Family Practice Medicine in the Memphis area since 1987 and attended the University of Iowa College of Medicine. Dr. Jackson is a member of the National Medical Association, American Academy of Family Physicians, Bluff city Medical Society and American Medical Association. Dr. Jackson is also one of the founders of Jackson-Randle Family Healthcare.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Provider showed concern
4.9
Friendliness/courtesy of CP
4.8
CP spoke using clear language
4.8
Provider explained things clearly
4.8
Provider included you in decisions
4.8
Patients' confidence in CP
4.8
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jul 31, 2020
every thing was very pleasant & the staff was accommodating.
Jul 31, 2020
The entire staff always seems VERY concerned .
Jul 31, 2020
I was greeted right away and answered the questionnaire and was told to wait in my car, that they would call when it was my turn. Everyone was nice and friendly.
Jul 30, 2020
approved
Jul 30, 2020
always concerned, patient and kind .
Jul 30, 2020
very pleased
Jul 30, 2020
Good timing
Jul 30, 2020
A pleasant personality
Jul 29, 2020
All good.
Jul 29, 2020
Everything was good in all areas of this Survey. I had no bad experience at all.
Jul 29, 2020
good
Jul 29, 2020
None
Jul 29, 2020
None
Jul 16, 2020
again... the nurse who drew myblood. She walked over with 3 cups of urine and set them on a nearby counter. Went straight to the computer, asked me questions, then sanitized her hands quickly before proceeding with drawing blood. I wasn't totally uncomfortable because at least she sanitized. But if you're handling urine and sitting it nearby, would've been nice to see her wash her hands.
Jul 16, 2020
I sat very good because Dr. Jackson, the reception staff, and all the nurses who entered the room were amazing. The one bad apple shouldn't ruin the bunch. Seriously, that lady's performance needs a closer assessment.
Jul 16, 2020
sorry to rate the nurse/assistant at a 1- the nurse who took me back to the room and did the initial vitals- she was GREAT! Friendly, amazing... specifically, the nurse who took blood was awful. she was unfriendly, rough, and when I flinched before she stuck me with the needle (because she grabbed my arm unnecessarily), she shouted at me. That is not ok. The otherwise perfect experience was ruined by one awful person who should never be allowed to stick anyone with something sharp.
Jul 16, 2020
Dr. Jackson is very clear and comprehensive in explanations and understanding what medical issues I have. I had thought once about changing but why? She addresses all my concerns. I am from out of town so used to having a comprehensive clinic for those minor concerns. I have been using Med Post for that.
Jul 16, 2020
My wait was primarily because I arrived early (first appt). However very appreciative of waiting in car instead of waiting room and they called me. A suggestion they could send registration form out day before appt on line. Save time perhaps
Jul 16, 2020
I am from out of town and just found Dr. Jackson by luck. I am lucky to have found her, I believe she understands all the things I present to her.
Jul 16, 2020
will always suggest my provider
Jul 16, 2020
N/A
Jul 16, 2020
Great was just her for Physical
Jul 16, 2020
Service was careful and precise, because of the COVID-19 rules
Jul 16, 2020
Been coming here for years everyone just makes it so easy
Jul 14, 2020
My doctor demonstrates her care and concern for my well being
Jul 14, 2020
I am very pleased with the friendly and professional mannerism all the staff renders
Jul 12, 2020
this was Amy's yearly checkup. because of her disability I did not want her to go in person. Dr. Jackson was very understanding and know she would see Amy immediately if I had some serious concerns.
Jul 8, 2020
good
Jul 8, 2020
the staff was excellent from beginning to end! Very good customer service representation from all!
Jul 2, 2020
wonderful very friendly professional staff