Ericka Gunn-Hill, MD

Jackson-Randle Family Healthcare

Ericka Gunn-Hill, MD

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Location

5142 Stage Road  Ste. 100
Memphis, TN 38134
(901)-382-2040

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Office Hours

Monday - Thursday: 
8:00 am - 5:00 pm
Friday:
8:00 am - 4:00 pm
1st /3rd Saturday:
8:00 am - 12:00 pm

Patient Satisfaction Survey

Overall Satisfaction
4.7 out of 5
281 Ratings
28 Comments

Dr. Ericka Gunn Hill joined Jackson-Randle Family Healthcare in 2007. She attended Morehouse School of Medicine in Atlanta, GA and the University of Tennessee at Memphis. She is board certified with the American Board of Family Medicine and has been practicing medicine since 2002. Dr. Hill is a member of the Bluff City Medical Society, National Medical Association, and the American Academy of Family Physicians.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.7
Provider showed concern
4.8
Friendliness/courtesy of CP
4.8
CP spoke using clear language
4.7
Provider explained things clearly
4.7
Provider included you in decisions
4.8
Patients' confidence in CP
4.7
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jul 31, 2020
friendly staff. long waits
Jul 31, 2020
Everything was good
Jul 31, 2020
The nurse experience was a good one.
Jul 31, 2020
The Dr is a good Doctor. I felt a little rushed through. I know there were other patients; I felt I needed just a little more attention to some areas of concern. The Doctor did a good exam; covered many things.
Jul 31, 2020
they took good precautions
Jul 31, 2020
Dr. Anna Martin Jackson is my regular Doctor. Has been since 1999. She had a packed schedule and I chose to see other doctor.
Jul 31, 2020
everything was in a timely manner
Jul 29, 2020
good
Jul 27, 2020
I felt comfortable and safe during my visit. staff wore masks and had me wait in the car until time to go to the exam room.
Jul 23, 2020
excellent
Jul 23, 2020
excellent service
Jul 22, 2020
Every person in the facility was nice and attentive. they made me feel very welcomed and comfortable. The service was quick and convenient. I would recommend this office to many others.
Jul 15, 2020
the front desk staff are amazingly friendly, helpful, efficient and professional.
Jul 13, 2020
Good. Kind and professional
Jul 13, 2020
Very professional and courteous
Jul 13, 2020
I was very pleased with the Doctor and her nurse. I will be bringing my 17 year old son and recommending her to others.
Jul 13, 2020
Just the issue with the person who took my blood. He needs to wear his mask when serving patterns
Jul 13, 2020
Will highly recommend
Jul 13, 2020
The only problem I had was the person that took my blood didn't have his mask over his mouth. It was hanging around his neck.
Jul 13, 2020
My visit was good and friendly.
Jul 13, 2020
DR. Erica very concerned about my situation and explained to me what I should do.
Jul 13, 2020
I received an email regarding my annual physical and I liked receiving a reminder. However, the system is not aware of the days that the doctor normally schedules annual physical. As a result, I was called and questioned about my appointment.
Jul 12, 2020
Professional and caring service, from the receptionist to the nurses to the Doctor to the phlebotomist. I have no complaints.
Jul 12, 2020
All staff listened carefully and was attentive and helpful.
Jul 12, 2020
Excellent staff in all areas, and the teamwork is seamless.
Jul 12, 2020
Gracious and professional.
Jul 12, 2020
Minimal wait time. Didn't get to read my book!
Jul 5, 2020
I had to call several times before getting someone to answer the phones when making my appointment. Was told that it was due to short staffing. But overall, it was good.