Ericka Gunn-Hill, MD

Jackson-Randle Family Healthcare

Ericka Gunn-Hill, MD

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Location

5142 Stage Road  Ste. 100
Memphis, TN 38134
(901)-382-2040

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Office Hours

Monday - Wednesday:
8:00 am - 5:00 pm

Thursday and Friday:
8:00 am - 4:30 pm

Patient Satisfaction Survey

Overall Satisfaction
4.7 out of 5
432 Ratings
184 Comments

Dr. Ericka Gunn Hill joined Jackson-Randle Family Healthcare in 2007. She attended Morehouse School of Medicine in Atlanta, GA and the University of Tennessee at Memphis. She is board certified with the American Board of Family Medicine and has been practicing medicine since 2002. Dr. Hill is a member of the Bluff City Medical Society, National Medical Association, and the American Academy of Family Physicians.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.6
Provider showed concern
4.7
Friendliness/courtesy of CP
4.8
CP spoke using clear language
4.6
Provider explained things clearly
4.6
Provider included you in decisions
4.7
Patients' confidence in CP
4.6
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Aug 27, 2022
I'm always pleased by the excellent customer service rendered at each visit to Dr Gunn-Hill's office
Aug 23, 2022
She is good,
Aug 23, 2022
No problem
Aug 23, 2022
She direct.,
Aug 20, 2022
Good
Aug 20, 2022
Good
Aug 20, 2022
Good
Aug 16, 2022
Dr.Gunn-Hill is always a caring physician!!
Aug 15, 2022
Very well.
Aug 15, 2022
Keep up the good work.
Aug 15, 2022
Dr. Gunn-Hill is a caring doctor.
Aug 15, 2022
She was nice.
Aug 15, 2022
Very happy with everything.
Aug 12, 2022
I was the Only patient in the office
Aug 6, 2022
Dr. Gunn-Hill and her staff was very proficient
Aug 6, 2022
They are always helpful and respond in a timely manner
Aug 6, 2022
Dr. Gunn-Hill and her staff are always nice, friendly and polite
Aug 6, 2022
Good
Aug 5, 2022
Excellent service.
Aug 5, 2022
Good
Aug 5, 2022
Good
Aug 5, 2022
Very good experience
May 29, 2022
None
May 29, 2022
No comment
May 29, 2022
Everything always goes fine when I visit there
May 28, 2022
No one let me know of any delay. Other than that, the wait times were fine with me.
May 25, 2022
Everyone was very nice
May 23, 2022
My experience from start to finish was very good
May 19, 2022
My appointment was at 9 and I was not seen by the doctor until after 10 and after I had come out if the room to inquire about how much longer it would be. It's not okay to have someone waiting an hour for any scheduled service.
May 19, 2022
Good
May 19, 2022
Good
May 19, 2022
Good
May 19, 2022
Good experience.
May 19, 2022
Great experience
May 19, 2022
Excellent communication skills betwenn the care giver and her team
May 19, 2022
Excellent sanitary and safety enviorment, THANK YOU
May 19, 2022
Dr. Gunn-Hill and her team provided excellent care
May 19, 2022
Excellent medical assistand, very careing, and communication skills they did not need anyone wathing over them , they worked well with each oother giving excellent care to me. I appreciate the effort they put in to explain and assist with my medical issue
May 19, 2022
Excellent responsive and communicating skills
May 19, 2022
Excellent medical and administrative staff
May 18, 2022
None
May 18, 2022
She is a Great and caring Doctor
May 18, 2022
None
May 18, 2022
None
May 18, 2022
None
May 18, 2022
Good visit She is a very good Doctor she cares
May 15, 2022
Shorten survey. Make it only about the servive
May 15, 2022
Survey too long
May 15, 2022
Excellent
May 13, 2022
Staff works well together
May 13, 2022
Always good
May 13, 2022
Once I learn what I could do , It was easy
May 13, 2022
Good
May 13, 2022
The wait time is too long
May 5, 2022
I just waited to long at this visit
May 2, 2022
Very good
May 2, 2022
Everything was fine.
May 2, 2022
My visit was very nice.
May 2, 2022
Very pleasant, listens attentively, and nice environment.
Apr 29, 2022
They care.
Apr 29, 2022
Keep up the good work.
Apr 29, 2022
My doctor cares.
Apr 29, 2022
Keep up the good work.
Apr 28, 2022
My experience there are excellent
Apr 28, 2022
No comment
Apr 23, 2022
Dr. Gunn-Hill is an excellent physician; professional, yet caring!
Apr 23, 2022
Excellent customer service
Apr 23, 2022
Professional and courteous staff
Apr 22, 2022
Very Good
Apr 22, 2022
Very Good
Apr 22, 2022
Very Good
Apr 22, 2022
Again Very Good
Apr 22, 2022
My visits with Dr. Gunn-Hill are enlightening and reinvigorating.
Apr 22, 2022
Never had to incur any of those obstacles
Apr 22, 2022
Pleasant
Apr 22, 2022
Friendly service
Apr 21, 2022
My visit was completed in a timely manner.
Apr 15, 2022
Good
Apr 15, 2022
Excellent
Apr 15, 2022
Excellent
Apr 15, 2022
DoExcellent always
Apr 15, 2022
Excellent experience
Apr 13, 2022
Dr. Gunn Hill is very thorough and listens
Apr 10, 2022
My doctor is always very good attending to me.
Apr 8, 2022
.
Apr 8, 2022
Been a patience there for some to time the is in a be very convenient place to the be staff it always welcoming
Apr 8, 2022
I enjoy coming to visit dr.erica hill each time she very caring and concerns about my well being
Mar 30, 2022
No problem or concerns. Physical only.
Mar 30, 2022
A little longer, because I had a physical.
Mar 30, 2022
No problems or concerns.
Mar 30, 2022
Excellent Staff
Mar 29, 2022
Great experience
Mar 29, 2022
Great job!! Keep up the good work
Mar 28, 2022
Excellent service
Mar 28, 2022
Good with no problem
Mar 28, 2022
Very good with problem
Mar 28, 2022
Good good with no problem
Mar 28, 2022
All good so far no problem
Mar 26, 2022
Good
Mar 26, 2022
Great
Mar 26, 2022
Great visit
Mar 25, 2022
Dr Hill was concerned about my blood pressure and changed one of my meds.
Mar 25, 2022
Nurse corrected some info that was wrong on history
Mar 25, 2022
Everyone very good
Mar 25, 2022
Hill takes time to explain everything to me. Thankful for her patience with me
Mar 25, 2022
Staff very friendly
Mar 25, 2022
Very helpful and friendly
Mar 24, 2022
Dr Gunn-Hill love her bedside manner always listens and gives support
Mar 24, 2022
Ms Wooten Very Professional
Mar 24, 2022
Staff ALWAYS professional and friendly
Mar 24, 2022
Dr Gun-Hill is the best
Mar 23, 2022
Short wait time.
Mar 23, 2022
Wait time was short.
Mar 23, 2022
Dr. Gunn-Hill is a very competent physician with a awesome bedside manner.
Mar 23, 2022
The staff is very professional great personality and excellent with helping.
Mar 23, 2022
Everyone was very friendly and professional.
Mar 23, 2022
Good experience
Mar 20, 2022
I tried in September 2021 to schedule my annual appointment for a day in October, November or December 2021, but was told I couldn't get my annually until March 2022 due to the doctor being booked for annuals.
Mar 19, 2022
Good experience when I go.
Mar 19, 2022
Love it here!
Mar 19, 2022
The only negative I have ever experienced is long wait ...30 minutes is common... 45 minutes not unusual....Between the time I see the nurse and the doctor.
Mar 17, 2022
Good
Mar 17, 2022
Good
Mar 17, 2022
Good
Mar 17, 2022
Good
Mar 17, 2022
Fair
Mar 17, 2022
Good
Mar 14, 2022
I discuss my doctor and her office personnel with my family and friends in hopes that if they consider changing to another doctor they would consider Dr. Gunn-Hill.
Mar 14, 2022
There were office precautions of staff wearing masks, hand sanitizer present for patients to use, even sanitizing used ink pens by the patient. This made me feel that the office cared about my safety.
Mar 14, 2022
The doctor was very thorough in asking questions, making me feel comfortable and giving good recommendations before my next visit.
Mar 14, 2022
Took my info, asked concerning questions, wished me continued good health. WOW, that has never been said to me.
Mar 14, 2022
Friendly receptionist.
Mar 14, 2022
Great service start to finish.
Mar 6, 2022
Always take the necessary precautions to make sure their patients are safe.
Mar 6, 2022
I love Dr. Gunn-Hill.
Mar 6, 2022
Superb
Mar 6, 2022
I didn't have a delay during my visit.
Mar 6, 2022
I love the staff at Jackson-Randell. They are always very nice and friendly. They show that they are concerned about the safety of their patients.
Mar 2, 2022
Good
Mar 2, 2022
Good
Mar 2, 2022
Good
Mar 2, 2022
Good
Mar 2, 2022
Good experience
Mar 2, 2022
Good experience
Feb 25, 2022
Dr. Gunn-Hill is awesome. She is very thorough in her listening and patient care. She has a pleasant personality and is caring. I always recommend her to friends or anyone who Is looking for a great physician.
Feb 25, 2022
My experience at Jackson Randle clinic was great. I didn't experience any delays and every staff person that I encountered were wonderful.
Feb 25, 2022
When I first entered the clinic, the staff member in the reception area greeted me with a smile. She was very welcoming and explained everything regarding the check-in process in detail. Her pleasant personality made me feel very comfortable.
Feb 24, 2022
'
Feb 22, 2022
The staff seems in sync professionally. They are polite and caring. As previously stated, yes I would and have recommended this office to others.
Feb 22, 2022
As I previously stated, the staff is very professional at what they do.
Feb 22, 2022
My care provider is very professional in every aspect of her concern for my health. She questions me about any health issues I or she might have concerns about. She's great.
Feb 22, 2022
Nurse assistant check my vitals, asked if I had any questions or concerns about anything. She was very polite and professional at her job.
Feb 22, 2022
Online registration just great. No problem with the time at all , arriving or leaving.
Feb 22, 2022
The entire staff was sensational and they treated me with respect and they were very patient.
Feb 21, 2022
There were no delay.
Feb 21, 2022
I arrived before my scheduled appointment and the staff was professional.
Feb 18, 2022
Dr. Gunn-Hill is a very good primary care physician. She is patient, kind and skilled. Her compassion for her patients is obvious.
Feb 17, 2022
Staff inside the waiting room (Dr, nurse, etc) was great. However, chair was not cleaned btw patients getting blood work drawn. I had sanitizing wipes in my purse and wiped chair down myself.
Feb 13, 2022
The website is not accurate when scheduling appointments for new patients. I scheduled a month in advance for an appointment on the website and was told thatcI could not get an appointment that soon as a new patient.
Feb 12, 2022
She's a great professional, I never feel rushed and she is amazingly thorough and very knowledgeable.
Feb 12, 2022
I love coming to this clinic. Everyone is kind and professional.
Feb 6, 2022
She was very nice.
Feb 6, 2022
Please do not do registration on line. I do not like to do things on line.
Feb 6, 2022
I did not like checking in on line.
Feb 6, 2022
Good place to be seen.
Feb 6, 2022
Everyone had masks, washed hands at sink in exam room. Took all precautions available.
Feb 6, 2022
Live Marchella! What a great worker and wonderful for the clinic.
Feb 6, 2022
Love dr. Hill! Very good primary care provider!
Feb 6, 2022
Everything went as planned.
Feb 6, 2022
All the receptionists are very nice & professional.
Feb 5, 2022
Great
Feb 5, 2022
Great
Feb 5, 2022
I recommend them to everyone
Feb 5, 2022
Love them very professional
Feb 5, 2022
Great experience
Feb 5, 2022
Great experience as always
Feb 4, 2022
I don't like having to answer the same questions that I've already pre-submitted on the portal. Too much redundancy.
Feb 4, 2022
Professional in every way.
Feb 4, 2022
GREAT OFFICE STAFF
Feb 4, 2022
I have the GREATEST DOCTOR!!ERICA GUNN-HILL
Feb 4, 2022
The registration person for Dr. Ericka Gunn-Hill, is ALWAYS awesome! I feel really special every time that I enter the office. She greets me by my name before I can even sign in.
Feb 2, 2022
Excellent
Feb 2, 2022
Excellent
Feb 2, 2022
Great Experience. I would recommend Dr. Gunn-hill and her staff to others